Designed to accommodate the larger ships visiting the UK, Southampton's City Cruise Terminal is one of its' busiest. For those arriving in Southampton, there is an arrivals lounge with comfortable seating. Open to the public, this offers the opportunity for friends and family coming to meet you to wait inside in relative comfort.
The terminal is easily accessible by car or public transport. If you're driving head towards the Western Docks, following the A33, West Quay Road. Look for signage to Dock Gate 10; the City terminal is just through there. By train, the closest station is Southampton Central. Regular local and national services run there, with links to Southampton Airport Parkway running frequently. It’s just under 1 mile to walk from the station to the terminal. We suggest catching a taxi. There are dedicated ranks either side of the station, with journeys costing around about £5 - £7.
A short stay Pay & Display car park can be found opposite the main building, with disabled bays right next to the drop-off point.
A fully licensed bar serving hot and cold food and drink, is located inside the terminal, as well as a cafe serving snacks and refreshments.
For those arriving in Southampton, there is an arrivals lounge with comfortable seating. Open to the public, this offers the opportunity for friends and family coming to meet you to wait inside in relative comfort.
Facilities in the arrivals include standard and disabled access toilets, vending machines offering a limited range of drinks and snacks, as well as a magazine stand offering a range of complimentary magazines. Copies of Map & Guide to Southampton can also be found here – great for seeing what’s in walking distance as well as what’s on offer in the city.
Taxi ranks and coach bays can be found just outside the terminal as you exit. Pre-booking with a local firm can save waiting in long queues; we suggest using WestQuay Cars, as they have a large number of drivers with a variety of vehicle types depending on your needs. Enterprise Rent A Car operates a kiosk most days from the arrival lounge if you are looking to book a car last-minute.
A dedicated drop-off area for luggage is available outside the terminal. Just swing by to drop your luggage off with porters before continuing on to park.
As soon as your luggage is safely with porters (remembering to keep any hand luggage with you), head into the terminal. You will need to go through security before check-in, so make sure you’ve got your tickets and passport ready.
Upon clearing security, you will be able to check-in at one of 50 service desks. The number of desks available varies between cruise operators and ship sizes. Just remember to stick to the time your travel agent or cruise operator suggests, as it can get quite busy.
A range of facilities are available for your use while waiting to board.
- Plenty of comfortable seating
- A fully licensed bar serving hot and cold food and drink.
- A selection of complimentary magazines on a dedicated stand, with ranges changing through the year
- Adequate standard and disabled access toilets
Grabbing a bite to eat
Café Ceanos offer a range of refreshments in the departure lounge, with a good selection of food and drink available. Fresh tea and coffee are available for the early starts, and why not grab a hot bacon bap for just £3. Smaller snacks start at 95p, sandwiches £2.95 and beef burgers costing £3.25 are also available.
For those wishing to start their holidays early alcoholic beverages are also available. With single spirits and beers ranging from £2.50 - £3.75, and champagne costing between £18.50 - £30 for a half or full bottle.
Useful to Know
There are a few things that you may need that unfortunately aren’t available at the terminal. These include
We suggest heading over to Harbour Parade or Harbour Park. An ATM can be found just outside Tesco Home Plus, as well as ATM’s, public phones and Wi-Fi available from West Quay Shopping Centre. If you do accidentally misplace your wallet or luggage it is best to contact your Cruise line Operator.