AMADEUS Diamond

Every time you walk through the doors, the scene changes. During a quiet afternoon, listen to interesting and educational lectures or savor a light lunch. Mingle with friends, sip on your favorite cocktail and dance to live music as night falls and the stars come out. Fun, creative themed evenings promise to spark your imagination.

Where style meets mood. Sink into a comfortable chair and listen to the cool sounds of jazz or drink a glass of wine and introduce yourself to a new friend. Do you like classical music? Could this be your new favorite club? Spend one more evening to decide.

Enjoy your time on our spacious sun deck and have a good time. Whether with a glass of wine, a refreshing cocktail or a delicious al fresco lunch - experience unique views of the passing natural scenery.

Summertime is best enjoyed with a cool drink, which is why you will find a new form of open-air relaxation on our AMADEUS vessels: the elegant River Terrace generates a great holiday atmosphere and provides spectacular views of the river while its extensive glass panels protect you from the airstream and rain.

There is a gift shop onboard with a limited selection of toiletries, souvenirs, and other sundries. All purchases are charged to your shipboard account. The hours of operation are adjusted to each day’s program. Please enquire about shop opening times at the reception.

Please note: No over-the-counter medications are available, in accordance with European laws

Our reception is staffed around the clock during your journey and our team will be happy to help you in all matters. If you would prefer to explore the region on your own, our reception team will be on hand with advice! Whether you are planning a shopping trip, cultural trip or an individual city tour; we will be happy to help you with any planning and give you the best addresses.

Relaxation and activity in equal measure. If you don't want to miss out on being active during your vacation, you can use the on-board gym free of charge, which is open 24 hours a day and is equipped with high-quality training equipment. The joint early morning sport on the sun deck is ideal for an active start to the day.

There is also a lot to experience off the beaten track: And what better way to do this than an individual bicycle discovery tour on shore? You can enjoy complete independence on your excursions with our free on-board bicycle hire. Of course, we will also equip you with the appropriate accessories, such as bicycle helmets, etc. Bicycles can only be reserved through the Reception one day in advance of the time you wish to use them (or on the day of, if available). Their use is solely at your own risk.

On all our excursions, you will receive the lightweight and wireless AMADEUS audio system from Quietvox. While you wear the receiver comfortably around your neck or in a bag, the comfortable headphones allow you to hear the explanations of your experienced tour guide live in optimum acoustic quality. So you can enjoy your own individual freedom of movement and still not miss any of the interesting explanations.

Austrian Heritage, Poured into Every Glass

As an Austrian family-owned cruise line, it is our passion to share the very best of our homeland with our guests. Crafted by the Rabl family, whose winemaking heritage spans generations, these special editions were created exclusively for AMADEUS to reflect both the elegance of Austria’s wine culture and the spirit of our cruises.

Discover our very special featured cruises crafted with the golf or gourmet lover, classical music aficionado, and fireworks enthusiast in mind. If you’re fulfilled by the back swing, the bow, or the boom – AMADEUS has the perfect themed river cruise for you.

Immerse yourself in the fascinating world of rivers and discover the beauty of Europe in a whole new way. Our carefully curated routes will take you along majestic rivers such as the Danube, the Dutch and Belgian waterways, the Rhine, the Main, the Moselle and Saar, the Rhône and Saône, and the Seine. Each river has its own unique history, adorned with picturesque landscapes, charming villages, and bustling cities. Enjoy the comfort of our luxurious ships and let yourself be enchanted by the cultural treasures along the shores. Experience unforgettable moments and explore the diversity of Europe from a new perspective on our luxury river cruises.

We welcome guests with special needs. Guests who have any medical, physical or other special needs must contact their travel agent or Amadeus directly to obtain specific information. All vessels and coaches are equipped to European standards. Vessel operators will, under appropriate circumstances, permit passengers to use motorized scooters and wheelchairs that satisfy criteria confirmed by Amadeus. In all cases passengers must understand and accept that the vessels do not have lifts permitting easy access from deck to deck, and that some decks are multilevel and/or have significant thresholds. Accordingly physically disabled passengers may need the services of a responsible adult, and should be aware that crew availability to assist them is often severely limited.

We offer a variety of menus on board, with a vegetarian option available at every meal. If you have specific dietary request or food intolerance, we kindly ask that you inform your Travel Advisor or call us directly no later than 60 days prior to departure. We strive to accommodate a wide range of diets, including lactose-free, gluten-free, and vegetarian. Please note, we may not be able to accommodate all dietary requests or may charge additional fees for their implementation.

Our chefs and restaurant staff do their utmost to ensure that dietary requests are fulfilled wherever possible. However, we cannot guarantee there will not be any cross-contamination therefore we are unable to cater for guests with celiac disease or prepare kosher dishes, as these diets have specific rules regarding food and its preparation.

We want our guests to have a comfortable relaxing experience. Smart/casual clothing is acceptable for all meal times; for dinner we suggest nice slacks and shirt or casual dresses for women (no shorts). Jackets/ties are not required for meals. The Captain‘s dinner is an opportunity to dress up should you desire.

What to pack:

The following items are essential for any destination: sunglasses, sunscreen, hat, and umbrella. In the colder months we suggest to bring a warm scarf, gloves and waterproof shoes. It is recommended that you bring duplicates of prescription eyewear, copies of prescriptions for any medications (generic equivalents are usually easier to obtain), copies of credit card information, and copies of your passport information pages.

An adapter/transformer may be necessary (the on-board power supply is 230V AC/50 Hz) if you bring any electronic devices with you. A travel alarm clock is helpful as is a currency converter if you want to purchase any souvenirs on excursions. If you want to send postcards, do not forget to note the addresses of the recipients.

Clothing:

Comfortable, casual clothing is appropriate both onshore and onboard and we suggest lightweight clothing that can be layered. Mix-and-match color schemes work best to help keep baggage light. You will find a significant amount of walking over uneven terrain during your time ashore. We recommend comfortable walking shoes with good ankle support. Sturdy sandals are another good option.

Don’t forget to pack a lightweight, waterproof jacket (preferably hooded) or even a heavier-weight wind-breaker for cooler temperatures. Also, keep in mind that the ship, motor coaches and other venues visited on our itinerary are air conditioned and may be quite cool. We recommend you that you pack a lightweight sweater or long sleeve shirts and carry them with you on excursions.

Our guests travelling on the AMADEUS Amara, Nova, Queen or Provence may want to bring a swimsuit to take advantage of the pool onboard.

For safety reasons, smoking on board is not permitted anywhere inside our ships, except on the sun deck and the River Terrace. We ask our smoking guests to show consideration for non-smokers at all times.

We ask for your understanding that smoking in the cabin is completely prohibited for safety reasons. The penalty for non-compliance is € 375 per passenger.

Washing and Pressing services are available onboard at a nominal fee and are handled through your cabin staff.

Please note: Self-service laundry facilities, iron and ironing boards and dry-cleaning services are not available.

Our published cruise prices include Wireless Internet access. We ask for your understanding that the connection during your trip may be weaker within certain sections of the route and does not meet the standard of a land based Internet connection. In addition, downtimes may occur on board, as international borders are often crossed during the cruise. Please contact reception upon arrival to get more information.

With our tailor-made excursion program, you can get to know many different countries and cultures up close. We therefore recommend our carefully compiled excursions and excursion packages to all explorers and globetrotters. You will find a detailed description of the possible or already booked excursions in your travel documents.

On all our excursions, you will receive the lightweight and wireless AMADEUS audio system from Quietvox. While you wear the receiver comfortably around your neck or in a bag, the comfortable headphones allow you to hear the explanations of your experienced tour guide live in optimum acoustic quality. So you can enjoy your own individual freedom of movement and still not miss any of the interesting explanations.

Please note our general information on the excursions:

All excursions can be booked in advance or on board (for organizational reasons, some exceptions can unfortunately only be booked on board). Minimum number of participants for excursions by bus: 20 persons. Minimum number of participants for excursions on foot: 12 people The schedules of the individual excursions may vary, depending on the volume of traffic in the cities or the opening hours of the facilities, among other things. For city tours, please wear sturdy shoes and comfortable, weatherproof clothing. For individual shore excursions, please remember to be on board in good time before the ship departs. If you miss the departure, you will have to make your own way to the next port of call. Please refer to the respective daily program for the latest time of return on board. Timetables, excursions and prices are subject to change. Classification:The following table should help you to estimate the approximate length of the walk. If you have any questions, you are of course welcome to contact your cruise director directly.

LEVEL 1: It is up to you whether you leave the bus during the excursion, for example to take photos. You only walk short, flat stretches.

LEVEL 2: The bus tour is followed by a moderate walk. You may also have to climb a few stairs.

LEVEL 3: The bus tour is followed by a longer walk. You may also have to climb several flights of stairs.

LEVEL 4: Moderate walk. It is also possible that you will have to climb a few steps.

LEVEL 5: Substantial walk with longer distances, sometimes over uneven terrain and several steps.

Sustainability and traveling in harmony with nature is a matter close to our hearts. Here is how we do it:

Shore-powered electricity and energy-efficient technology

When we are in port, we connect our ships to the on-site energy grid via Powerlock whenever possible. This also applies to the winter period, when we prepare our fleet for the new season which allows us to reduce noise and dirt in the surrounding cities. On board, too, we utilize the latest generation of energy-efficient technology to lower power consumption across the board.

Low emissions complying with the latest standards

Standards are good, but exceeding them is better. Whenever we build a new ship, it sets new standards in technology. The latest generation of AMADEUS ships is equipped with innovative engines that effectively reduce overall fuel consumption. Our Fleet Controlling System keeps our engines running at maximum efficiency and automatically travels at the speed that consumes the least fuel. In addition, our excursions are also planned to be as fuel-efficient as possible.

Our water and the natural water cycle

Naturally, we have a special connection with water. That’s why it’s so important to us to keep it clean. The ships in our fleet are equipped with state-of-the-art water treatment plants. Using membrane technology, our plants use microfiltration systems and recycle all the water we use on board. In addition, we make sure to use as little water as possible. For example, we use vacuum toilets to minimize water consumption. We also reuse towels as often as possible.

Less plastic, more recycling

We don’t do disposable. That’s why you’ll find soap and shampoo dispensers in every bathroom, glass water bottles on every cabin table, and paper straws instead of plastic ones. In the near future, we will also introduce Tetra Pak water containers on every excursion. With our modern waste management system, we ensure that much of what we dispose of becomes valuable raw material once more, ready to be repurposed again and again. 

Although there are no restrictions on the number of pieces of baggage per person on board, storage space is limited, which is why we recommend that our guests only take one piece of checked baggage and one piece of hand baggage. Irrespective of this, other restrictions may apply, e.g. for flights, so we recommend that you contact your airline in this regard.

To facilitate the transportation of your luggage to/from the ship, we ask you to affix a clearly visible luggage label on the outside. For security reasons, the ship's management may require that all baggage is labeled before being transported to the ship or that unmarked baggage is not brought on board.

The languages on board all AMADEUS vessels is English.

Our on-board cruise management regularly provides you with important information about the day's program, excursions and stages during your trip. Announcements are usually made in English via a loudspeaker system on the sun deck, in the cabins and all public areas.

It is of course up to you whether and how many care products you bring with you; but we would like to point out that all our cabins and suites are equipped with high-quality care products, such as soap, shampoo, body lotion, and shower gel. Hair conditioner is also available upon request. You will also find a sewing set, shower cap and nail file in your cabin.

By being fully committed to observing the ecological principles, AMADEUS River Cruises has taken a leadership position in meeting the growing challenges of environmental sustainability in river cruising.

At Amadeus River Cruises we set great store by traveling up and down our beautiful rivers using resources∘ as sparingly as possible. It’s not just a question of saving water and energy, of operating vessels economically, of consistently avoiding the creation of rubbish or preferring local produce; the company also promotes active awareness of our general responsibility for the environment and society.

Cooperation with atmosfair

In addition to setting new standards in the field of protecting the environment, we have also introduced opportunities to make voluntary contributions to climate protection since 2011. Working closely with the climate protection organisation atmosfair, we are Europe’s first river cruise operator to offer guests aboard our AMADEUS vessels an opportunity to offset their own CO2 consumption during the cruise with a donation. Amadeus River Cruises supports the project with an additional donation of 25% of the amounts contributed in this way.

At the end of the cruise passengers can decide for themselves if they would like to pay the suggested climate protection levy of €2 per day per cabin. Such donations support exclusively UN-certified∘ projects in developing countries intended to benefit the people who pollute the environment and cause climate change the least.

Due to the nature of our cruise itineraries, AMADEUS vessels do not maintain facilities or services for children. On all cruises minors under the age of 16 must be accompanied and share a cabin with a parent, legal guardian or other responsible adult over the age of 21. We regret that we cannot accommodate children under 8 years of age, and we reserve the right to limit the number of minors 16 or under onboard.

CABIN KEY

You will receive a cabin key upon embarkation. We ask you to leave this - in exchange for your boarding card - at reception when you go ashore during the cruise. Please do not forget to return the key to reception at the end of the cruise.

TV PROGRAM

All cabins are equipped with a TV set. Please note that reception is via satellite - we therefore ask for your understanding that there may be minor disturbances or interruptions, especially during lock times and on certain sections of the route.

SAFE

We recommend that you leave valuables, cash and checks in a safe place throughout your journey. You will find a safe in your cabin for this purpose.

BATHROOM FACILITIES

All guest bathrooms are equipped with towels, make-up mirror and high-quality toiletries such as soap, shampoo, body lotion and shower gel. Hair conditioner is available on request. In your cabin you will also find a hairdryer, a shower cap and a nail file. Bathrobes and slippers are also provided in the suites.

STORAGE ROOM

Both in the cabins and in the suites, there is plenty of storage space in the form of spacious, partially walk-in closets, so that all your luggage is safely stowed away during your journey.

AIR CONDITIONING

Each cabin is equipped with an individually adjustable air conditioning system. Please note that the system only works when the windows and doors are closed.

BALCONIES

All cabins in the AMADEUS fleet are outside, the majority of which also have floor-to-ceiling, opening panoramic glass fronts with French balconies or lowerable window fronts. The suites also offer luxurious, walk-on outdoor balconies with a cozy seating area for an incomparable view of the passing river landscape.

MINIBAR

The suites on all AMADEUS ships are equipped with a minibar. Please note that the consumption of drinks and snacks from the minibar will be charged to your on-board account. If you require a minibar for your medication, you can request one at reception at any time.