VIVA BEYOND

The guests on board our floating premium hotels are all different. That is why we work out an equally diverse excursion program for each of our fascinating routes. Regardless of whether you are a connoisseur, nature lover or art enthusiast - our selection of experiences will open up new perspectives for you on every trip.

With your travel documents, you will receive a form with an overview of all the excursions offered to match your travel route. You can find a comprehensive description online at www.viva-cruises.com. There will also be a daily excursion information event on board, where you can get detailed advice. You can register your desired shore excursions with VIVA Cruises before you start your journey.

You can also register for the excursions on board, but we cannot guarantee that there will still be sufficient capacities. You will find the program in your cabin on the day of embarkation. Bookings made will be charged to your on-board account.

On all river cruises with VIVA Cruises, you can fully enjoy our VIVA All-Inclusive concept. This includes:

• Full board with breakfast buffet, lunch, dinner (multi-course gourmet menu, served at your seat) and snacks with free choice of table and flexible meal times
• All-day high quality, non-alcoholic drinks (mineral water, soft drinks, juices, various coffee specialties, tea, cocoa)
• Selected alcoholic drinks all day long (sparkling wine, aperitif, white wine, red wine, rosé, champagne, various beers, long drinks, cocktails, spirits, liqueurs)
• High Tea: once per cruise a fine selection of sweet and savory delicacies for example scones, sandwiches, cupcakes, chocolates, macarons and exclusive teas
• Always filled minibar in the cabin
• Exclusive beauty products from Rituals (or comparable)
• WiFi on board

There is air conditioning on all VIVA ships. The air conditioning in your cabin is individually adjustable and can also be used as a heater. When the balcony door is open, the system in the cabin is automatically switched off.

For reasons of space, bicycles can only be taken on board on request and not on all ships. On some ships we have bicycles with us, which you can borrow free of charge at the reception, depending on availability. The team on board will also be happy to assist you with renting bicycles on site.

We want our guests to feel comfortable on board and live the casual lifestyle on board. This also applies to the cloakroom: the dress code is casual - comfortable during the day and on excursions and sporty and elegant in the evening. We generally recommend sturdy shoes for shore excursions.

On all VIVA Cruises river cruises, we not only offer you an extensive breakfast buffet and multi-course gourmet menus, but also individual care for all common food allergies or intolerances. If you have not registered before the trip, please notify the reception on the day of arrival so that the kitchen on board can optimally adapt to your needs.

A doctor is not on board, as the nearest town can be reached quickly in an emergency. First aid can be provided on all VIVA Cruises ships in an emergency.

WiFi is included in the all-inclusive package on all VIVA ships. Please note that there may be restrictions on the use of the Internet depending on the area of travel.

There are life jackets in your cabin or stored by the wheelhouse on the sun deck. You will receive information about this in the rescue exercise on the day of embarkation. Participation in this exercise is mandatory for every guest.

In general, our ships are not completely barrier-free and therefore only suitable to a limited extent for guests who are solely dependent on a wheelchair. You will find stairs and narrow doors and corridors. In addition, not all landing stages are designed to be handicapped accessible on river trips, and entry via the mostly narrow gangways is not always at ground level. Some of our ships have lifts to make the reception and restaurant easy to reach. However, it should be possible to take some steps without a wheelchair. We generally recommend booking with an accompanying person, as there is no special support staff available on board.

For safety reasons, smoking is not permitted on board in the entire interior or in the cabins of our ships, but only permitted on the outside decks. Please do not throw cigarettes overboard, use the ashtrays provided. We also ask that you show consideration for non-smokers.

VIVA's environment: step by step to more sustainability

At VIVA Cruises we take responsibility for people, nature and the river. Convince yourself and learn more about our philosophy.

• Responsible route planning that saves nautical miles
• Use of HVO and GTL fuel, which reduces emissions and promotes CO2 neutrality
• Switching off engines in many ports to use alternative shore power
• Ship interiors made largely from recycled materials
• Avoiding the use of plastic, e.g. through water dispensers and reusable bottles
• Daily changing vegetarian and vegan menu as alternatives to meat
• Reduction of noise emissions through silent ship concept