MSC Virtuosa

This futuristic venue is much more than just a bar. It's an immersive entertainment experience.

Featuring Rob, the first humanoid robotic bartender at sea, the MSC Starship Club takes our guests to a different world.

Not only can Rob mix a range of signature cosmic drinks, he also speaks 8 languages, and enjoys entertaining guests with jokes, riddles and space facts. If he's in the mood, he may even show you his dance moves!

This warm, elegant bar offers a carefully selected wine list and creative signature cocktails accompanied by the sound of live jazz music and a pop-up art gallery.

In addition, discover the Art Wall and the current exhibition of Andy Warhol and Roy Lichtenstein, the pioneers of Pop Art.

There are infinite choices in this ideal spot to join friends for an aperitif before a meal, or for a refreshing drink at any time of day. From traditional aperitifs, our Signature Cocktails to the contemporary classics, there is something to suit your taste.

Atmospheric and charismatic, our traditional British pub is the perfect setting to drop in for a pint. Serving beer, premium spirits and a wide array of beer based cocktails, the pub is an ideal place to kick back and have fun. If hunger kicks in, you can also enjoy burgers, hotdogs and the traditional beer battered fish and chips made with the freshest ingredients by our talented chefs to satisfy your hunger pangs.

Galleria Virtuosa is located on Deck 6.

The longest LED Dome at Sea.

The indoor promenade features both Main and Speciality Restaurants along with numerous shops.

The promenade is destined to become the ultimate destination for socializing and entertainment possibilities for guests.

Virtuosa Bar & Lounge is located on Deck 6.

Enjoy spectacular views in this elegant lounge, offering the Yacht Club bar list of spirits, craft cocktails, beers and wines, soft drinks and coffee drinks. You can also enjoy a fine selection of gourmet finger food throughout the day.

MSC Yacht Club Pool is located on Deck 19.

Horizon Pool is located on Deck 16.

Tropical Pool is located on Deck 15.

Atmosphere Pool is located on Deck 15.

One of the most intricate and exciting water parks at sea, with three twisting slides, a ‘Himalayan Bridge’ and a range of pools, features and activities for all ages.

For the young and the young at heart, two Car racing virtual simulators compete head-to-head in a race that will get hearts racing.

Infinity Atrium is located on Deck 5.

Check out our Himalayan Bridge to take an 80-m sky walk across a suspension bridge located at the aft of the vessel at a height of some 60 metres above sea level. A truly unique place to take your daily constitutional, with superb ocean views thrown in for good measure.

It’s all white for a night with dazzling décor and costumes to suit the theme, plus a special performance starring our theatre cast.

A start-of-the-cruise event celebrating the ship's departure, led by the Entertainment Team and Dancers in a spectacular Costume Parade.

Think you’ve got what it takes to be a star in our on-board talent competition, The MSC Factor? Then come and showcase what you can do in the most exciting talent show at sea. Whatever your specific talent may be, don’t be shy – come and show the world what it’s been missing.

The world's best-loved food show awaits you on the MSC Cruises fleet! Experience the adrenaline-fuelled creativity of an extraordinary on-board cooking competition for adults and junior guests.

Fun-packed festive celebrations with a Bavarian flair - decorations, costumes, games, music and of course beer. There’s even a Master of Beer competition and a 6-metre-tall inflatable beer mug.

Sit back and enjoy the fun with an exclusive signature cocktail at the Carousel Lounge, a glamorous and modern technology-packed venue, designed specifically to meet the needs of Carousel Productions at Sea. This custom-built lounge covers 1,000 sq.m. and can accommodate up to 400 guests. Guests can enjoy a cocktail with a pre-show followed by this unique experience

(not included in the cruise fare, limited spaces, a signature cocktail package needs to be booked).

Relax at the poolside with friends and family, with a refreshing drink from the Atmosphere Bar North. From Signature Cocktails, beers, coladas, soft drinks, coffee and tea there is something to suit everyone's taste.

An all-new entertainment concept combining breath-taking acrobatics, dance and live music to create exclusive original production specially designed for MSC Cruises ships. It offers avant-garde artistic and immersive performances combined with innovative technology, in a surprising mix of new expressions and experimentation that makes Guests feel part of the show. Twice a night, six nights a week, you will have the unique opportunity to see two original shows by Carousel Productions at Sea: AJEDREZ Inspired by the game of chess and ARKYMEA, the story of a scientist in search of a hidden world.

The shows take place only at the Carousel Lounge, which is a modern technology-packed venue. Guests can enjoy a cocktail with a pre-show followed by this unique experience.

TWO ORIGINAL SHOWS ON BOARD MSC VIRTUOSA

Twice nightly, six nights a week, on MSC Virtuosa you will have the unique opportunity to see two original shows by Carousel Productions at Sea, that combines innovative technology and avant-garde artistic performances, to offer you a surprising mix of new expressions and experimentation. Shows are performed exclusively in the Carousel Lounge, a glamorous and modern technology-packed venue, designed specifically to meet the needs of Carousel Productions at Sea. This custom-built lounge covers 1,000 sq.m. and can accommodate up to 400 guests.

AJERDEZ as of 26th June 2021

Inspired by the game of chess, this rock musical spectacular features a duel between two queens, as they fall in love with the same king and battle each other to win his heart. Throughout the story, the various characters of the chess board from bishops to knights will come to life, embodied by life-size statues, fighting it out to the sound of a ticking chess clock.

Book now your Signature Cocktail & Carousel Productions at Sea AJEDREZ show!

ARKYMEA as of July 17th 2021

The story of a scientist in search of a hidden world where the wildest ideas and the most ambitious dreams become a reality. With the help of a mysterious device, the scientist breaks through the dimensions to reach Arkymea, a mysterious place populated by extravagant characters always ready to surprise you with acrobatic feats and where magic amazingly comes to life around you.

Book now your Signature Cocktail and Carousel Productions at Sea ARKYMEA show

• Number of shows / cruises: 12 shows per cruise, alternating show every day
• Capacity: 400 guests per show
• Schedule: 2 shows per night
• First show: h 19.15 (opening doors 18.45)
• Second show: h 21.15 (opening doors 20.45)

Onboard services are subject to changes based on local regulations or other restrictions, in the context of the COVID-19 situation.

(not included in the cruise fare, limited spaces, a signature cocktail package needs to be booked)

Located on Deck 16

MSC Aurea Spa boasts an exotic interior of natural stone, precious woods and rich mosaics, and is equipped with specific and massage treatment suites. Being pampered by a traditional Balinese Massage is a truly unique experience. Thanks to a blend of scented essences and aromatic oils, your body is enveloped in an endlessly peaceful and relaxing aura.

Available on: all MSC Ships

Type of service: Charges apply

Relaxing on one of our ships will do wonders for you, but we also have a few secrets on board to help you look and feel even better. Make the most of our range of safe and effective Anti-Ageing treatments and return from your cruise visibly rejuvenated.

Get a lasting sensation of absolute wellbeing that will accompany you well beyond your cruise. All our ships are equipped with a Thermal Area where you can enjoy a soothing sauna, a relaxing steam or an invigorating whirlpool bath.

Available on: all MSC Ships

Type of service: Charges apply

You can enjoy the expertise of highly specialised staff in aesthetic treatments to offer you excellent results and improve the relaxing effects of your cruise. Customise your cruise with the best treatments for your body. Unwind and feel fantastic!

Available on: all MSC Ships

Type of service: Charges apply 

Refresh your look with a new hairstyle! There are different packages which include a personalised shampoo & conditioning mask, a haircut and a single process colour treatment. Leave the salon styled and ready for a great evening onboard.

Available on: all MSC Ships

Type of service: Charges apply 

The large and spacious amusement park provides a large arena where young guests can play sports and games during the daytime... then socialise, party and dance the evenings away.

Fitted with authentic TechnoGym® equipment and featuring panoramic ocean views, the on-board Gym is the place to be for all those who take their fitness regime seriously. Hone your physique with a full set of TechnoGym® apparatus every day of your cruise to look better than ever before.

Available on: all MSC Ships

Type of service: Included

Enjoying time off on your cruise doesn’t need to mean letting your fitness routine slide, so gear up and rendezvous with the power walking and jogging track on deck to get your daily exercise fix while also savouring outstanding ocean views.

Available on: all MSC Ships

Type of service: Included

Come to the outdoor Basketball court at the Sport Center for a chance to hang out with friends, have fun shooting hoops and enjoy a full-body workout at the same time. You may not make the latest line-up of the Harlem Globetrotters, but you’re sure to have a great time.

Available on: all MSC Ships except MSC Opera, MSC Lirica and MSC Preziosa.

Type of service: Included

Anyone for tennis? Play to your heart’s content at the outdoor tennis court of our on-board Sport Center. Tennis is ideal for getting some healthy activity, honing your hand-to-eye coordination and having loads of fun. Game, set and match to you.

Available on: all MSC Ships except MSC Opera, MSC Lirica and MSC Preziosa

Type of service: Included

Fancy a game of footy? Your wish can be granted at the outdoor five-a-side football pitch at the Sport Center. Team up with some friends or family and play a match against another on-board team. A great way to have fun, get active and turn strangers into friends.

Available on: all MSC Ships except MSC Opera, MSC Lirica and MSC Preziosa

Type of service: Included

Our partnership with leading baby care brand Chicco provides a dedicated play area with facilities for babies and toddlers under 3 years old. You can leave your toddlers with our MSC Babycare staff, or stay with them and enjoy the special Chicco toys and games. They'll love our music and rhythm activities, designed to awaken their curiosity.

The Mini Club welcomes children aged between 3 and 6 years old, bringing them new friends and lots of fun, enriched by the stimulating toys of our partnership with LEGO®. The club offers games, events and activities like Arts & Crafts to free their imagination and make every day special. And the whole family is invited to the Doremi Family Disco!

The Junior Club inspires connection and cooperation among 7 to 11-year-olds, through a wide variety of activities. Highlights range from Masterchef at Sea Juniors and Dorebro Sport competitions to our Fire & Ice live video game. Do you like acting, dancing or singing? Enjoy the thrill of filming with the Kelly & Kloe On Board Green Screen Experience!

With the Young Club, kids from 12 to 14 years old can dive into a world of discovery, involvement and interaction.

Each day holds the promise of new experiences, with a dedicated programme of sport tournaments, hi-tech games and lots of other fun activities. And of course, every day also brings opportunities to make new friends.

Teenagers aged from 15 to 17 years old can look forward to having the time of their lives on board. Teen Club activities range from sports and competitions, dance contests and social network games to Wii, Xbox and PS4 tournaments.

• For the kind of adrenaline rush kids and teenagers love, we give them the chance to pilot a fast-flying drone with our Drone Academy through an obstacle course in a night-time race that will really test their skill!*
• Developed in partnership with Fremantle, the company behind "The X Factor", the Dance Crew Competition gives teams of teenagers the chance to compete for the title of Dance Crew of the Year*
• With our new YouTube web series Cabin 12006, created with Viacom, your children can follow teenager Markus on his first cruise as it turns into an unexpected adventure!**
• Also with the Teen disco, the Karaoke, Flash mobs and other themed events, every evening is a party!**

*Available on: MSC Grandiosa

**Available on: all MSC Ships

Located on Deck 18.

Located on Deck 18.

Discover our Entertainment options on board: there's always so much to do that you kids will never get bored! An MSC cruise is an experience for the whole family to enjoy together in the safe, fun environment of our cruise ships.

On an MSC cruise you'll find a wide range of activities both in our dedicated Kids Clubs and on our ships, from sports tournaments and quizzes to the special Doremi family disco.

From the joys of relaxing in a pool or splashing around in an aqua park, to the thrill of riding a swirling waterslide, family fun in the sun is never far away.

Some ships offer the extra adrenaline rush of sliding down a zip-line**, driving a full-size MSC Formula Racer or enjoying a fully immersive VR experience, not to mention the multi-sensory experience of interactive XD cinema and the amazing Video games room.

You can take the kids to a Broadway-style theatre show

Once during every cruise we hold a special entertainment event called the LEGO® Experience On Board*: an entire day dedicated to fun LEGO activities for the whole family to enjoy*

*Available on: all MSC ships

**Charges apply. The Zip Line will temporarily be unavailable on board our ships for cruises in the upcoming months.

Discover each destination with your children at a rhythm that suits families, thanks to our Family Fun excursions. Guided by talented, qualified local guides in constant contact with the ship, they are your passport to new cultures, historic monuments, natural beauty and more.

What’s more, kids get a special price on shore excursions!

• Babys and Infants aged 2 and younger will be carried free of charge
• Children between the ages of 3 to 13 years have a discount up to 30% vs adult price

Book now and save up to 20% vs onboard prices!

Live the cruise experience before you board! Watch the web series Cabin 12006, created with Viacom, on the MSC Cruises official YouTube channel. Follow teenager Markus on his first cruise as his holiday turns into an unexpected adventure. MSC Bellissima’s "Cabin 12006" is full of unanswered questions and many surprises, and it’s down to Markus and his friend Lucas to solve the mystery with the help of virtual personal cruise assistant ZOE.

Kelly & Kloe Onboard is a web series that follows the story of two young girls – Kelly and Kloe – who spend time on board an MSC Cruises ship alongside their father - the Master. Kids will be able to learn the theme song and dance routine from the web series, take part in a selfie contest dressed up as characters from the story as well as have the chance to get creative by writing their very own episode to of the adventure story.

Available on: all MSC Ships

Type of service: Included

Baby Clubs - along with activities that the whole family can enjoy together, we offer a Baby Club onboard all our ships with dedicated activities and facilities.

MSC and Chicco - on our cruise ships you’ll find the most modern, fun and educational toys, chosen for you by the Osservatorio Chicco, Baby Research Centre.

Medical Centre - every ship in the MSC Cruises fleet has a well-equipped modern Medical Centre on board. The Medical Centre is staffed by fully-qualified personnel, and benefits from 24/7 specialist paediatric telemedicine support. Over-the-counter medicines can be purchased on board.

24 hours Room Service - all our restaurants and 24-hour Cabin Service are ready and happy to help, ensuring you can feed your baby swiftly on demand, for their and your own comfort.

Baby Laundry Service - our unique new Baby Laundry service washes baby and toddler clothes separately from everything else, using a specialised machine, program and detergents to clean and sanitise even at temperatures as low as 30°C. We’ll collect your children’s items from your cabin and deliver them to you the following day clean, safe and sterilised: ideal for protecting their skin. You’ll find full details in your cabin, along with a biodegradable paper laundry bag and a service coupon to fill in.

MSC Baby Care Service - we have thought about mums and dads too! You can drop your children off at the Mini Club, where they will be looked after by qualified and dedicated staff who will let them play.

Once during every cruise we hold a special entertainment event called the LEGO® Experience On Board: an entire day dedicated to fun LEGO activities for the whole family to enjoy. Thanks to this special activity your kids can spend hours building and creating whatever they want!

Available on: all MSC Ships

Type of service: Included

Educational interactive game experience for Children: the room transforms into a colourful 3D aquarium that’s the scene of a great interactive game teaching about the importance of care for environment.

Adults can learn about the issues that the Foundation is striving to resolve, about its programs and partners. The guests have the possibility to show their generous support for the Foundation’s lifesaving programs by making direct donations or purchasing stylish collection of MSC Foundation merchandise.

Located on Deck 5.

Located on Deck 5.

One of the best ways to explore a city is from the seat of a bicycle. Hit the road on your next MSC Cruise on a MSC BIKE ADVENTOURS experience.

See, hear, smell and feel the destination like never before. You’re guaranteed to leave with a deeper connection.

You Don't Have To Go Fast, You Just Have To Go

Our carefully curated small group tours offer both active adventures and easy city sightseeing on electric bicycles.

Reserve today and ride into your next adventure with MSC Bike Adventours.

What are Protectours

We are committed to preserving a beautiful world for future generations to enjoy. By focusing on environmental sustainability, PROTECTOURS contribute to that vital goal. 70% of the tours involve activities with zero environmental impact – like walking, cycling, or kayaking – while others make a direct contribution to the environment, for example, tree planting or beach cleaning. So, you can enjoy original insights into the natural world while preserving its beauty and helping to ensure a greener future!

A world of amazing experiences

PROTECTOURS offer you unforgettable experiences in close contact with nature and communities in a variety of environments around the world. Local guides, with an expertise in wildlife or traditions, will help you save baby sea turtles in the Caribbean, clean the desert in Abu Dhabi, explore Iceland by horseback, or immerse yourself in Corfu’s beautiful countryside and the magical world of bees.

MSC Cruises and the environment

Our love and respect for the marine environment are reflected in our certified eco-ships, with their innovative systems for energy saving, waste treatment and recycling. Naturally, our commitment to the environments extends to our onshore activities too. PROTECTOURS is not only a way to offer our guests a variety of eco-friendly shore excursions, but also a means of encouraging our onshore partners to develop tours that pay ever more attention to environmental sustainability. Just one example is that no single-use plastic or other items are accepted on these tours.

MSC Family Explorer Club

Explore the destination together on a fun filled family adventure, inspired by history and designed to cover all the highlights.

Family friendly programming

Tours typically start later in the morning, are shorter in duration and are accompanied by expert guides and story tellers

Tours that the whole family can enjoy

Each experience is developed to keep both children entertained while also providing an enriching and educational experience for adults

Family-Friendly Prices 50% off

Children tickets are always half-price

Peace of Mind

When you choose an MSC Family Explorer Club you can relax in the knowledge that all our tours are operated by carefully selected partners who can easily make contact with your ship throughout the day.

TOURS FOR EVERYONE

Accessible Vehicles & Facilities

Vehicles equipped with a wheelchair accessible solution. We visit accessible bathrooms equipped with wide doors.

Small Groups with Expert Guides

Local guides are knowledgeable experts of their area, as well as experts in accessibility needs excursions.

Visit at your own pace

Tours made to leisurely visit the destination's highlights while taking into account guests' special needs and facilitating each participant in moving independently.

Step-free Routes

Tours aim at eliminating obstacles and ensure a smooth access to all of the highlights visited

Come and see how we do it! Go “Behind-the-Scenes” and experience what goes into delivering a perfect cruise vacation.

Explore several “off-limit” areas of the ship

Are you ready for the ultimate behind-the-scenes experience on our magnificent cruise ship? This exclusive excursion is limited to small groups of 20 people, so you'll have a truly intimate and immersive experience.

Join us as we take you on a journey through the hidden corners of our ship, where only a select few have gone before. You'll have the chance to see the inner workings of the ship, from the bridge of command, engine room to the gallery and beyond.

A one-of-a-kind discovery tour

Our knowledgeable tour guides and shipboard staff will be on hand to answer any questions you may have and give an overview of the internal operation of the ship.

But that's not all – you'll also have the opportunity to meet the ship's captain and learn about their experiences at sea. This is a once-in-a-lifetime chance to get an inside look at the operations of a cruise ship and to see what goes on behind the scenes. Don't miss out on this amazing opportunity – book your spot now to ensure one of the very few seats available!

BOOK THE TOUR ON BOARD AT THE EXCURSIONS' OFFICE

• The tour availability is limited, so don’t miss out and reserve your spot!
• The tour takes place during various moments of the cruise to guarantee the safest and most suitable conditions to the participants.
• The tour lasts approximately 2 hours to 3 hours and a half.
• Prices starting from 30€, final price is confirmed on board depending on which tour is booked.
• To participate guests must be at least 6 years old and must be accompanied by a paying adult.
• Guests participating must be physically fit as the tour involves multiple flights of stairs as well as extended periods of walking and standing.
• The meeting point and time will be confirmed on the Ship.

Important Note: it is strictly forbidden to take along mobile phones and cameras and participants must wear only closed shoes.

Cabin Facilities

Accessible cabins, fitted out especially for guests with disabilities and/or reduced mobility, are available on every ship in the fleet. Guests requiring an accessible cabin can request it at the time of booking.

The accessible cabins are larger and offer more space for movement than regular cabins, and come with extra facilities and equipment to meet special needs.

Reduced Mobility

All decks, public areas and tenders are designed to be as accessible as possible for guests with reduced mobility. There might be ports or tender services you may not access with a mobility device as we cannot lift it. In addition, there are varying numbers of specially fitted-out cabins available on each ship in the fleet. For safety reasons, guests requiring assistance may be requested to travel with a carer, depending on the specific route.

Wheelchairs are available on board our ships, for the use of guests during embarkation and disembarkation only, or in case of emergency. Guests that require constant use of a wheelchair or any other form of support must bring their own equipment with them. It is the responsibility of the guest to check with the relevant producers/suppliers that this equipment is safe to take on board and use on a cruise ship, and to organise both its delivery to the departure terminal in good time for embarkation, and its collection at the end of the cruise.

For detailed information on the ports of call and excursions suitable for passengers who experience mobility problems, read the relevant pages in this section, and once on board check the accuracy of the information provided.

Hearing Impairments

For safety reasons, guests with hearing disabilities must travel with a carer. Passengers with partial hearing disabilities can travel alone, only if they request the installation of a TDD System kit in their cabin. This kit, available in limited numbers on all ships, includes light and vibrating devices, a text phone and an analogue alarm clock.

Furthermore, wireless amplifiers and indicator lights are available in the theatre and other rooms. Indicator lights are also available in the lifts.

Children with Special Needs

Children with special needs have normal access to all on-board services and facilities. Although the entertainment staff do not offer a childcare service, they are trained to provide a wide range of entertainment aimed specifically at children.

All children, including those with special needs, are assigned to a certain entertainment area depending on their age. If necessary, children or young people with special needs can be placed with a lower age group (with the agreement of their parents), or they can take part in specific activities, together with their parents if required.

Excursions

The majority of excursions are fully accessible, however we would recommend that all our guests to read-through the programme of available tours at the Excursion Office on board.

MSC Cruises has obtained a certification from Bureau Veritas to provide gluten-free menus worldwide (food code: 20 ppm) on all ships. Please check availability when booking. On MSC Armonia, MSC Sinfonia, MSC Opera and MSC Lirica guests can find only a limited selection of pre-packaged gluten-free snacks such as, biscuits, croissants, sponge cakes and muffins. Guests with food intolerances and/or allergies must inform MSC Cruises of their needs via the Special Needs Form and, once on board, confirm their requirements at Reception-Guest Service and/or with the Maître d’hôtel.

Kosher meals (pre-packaged breakfast, lunch and dinner) may be available on board for an additional charge starting from €25 pp/day. Kosher meals can be consumed in the main restaurants and must be booked at least 3 weeks before ship’s departure.

Halal products (beef, lamb and poultry) may be available on board following former request of the guest at least two months before departure.

The medical facilities and equipment on board may not be technically adequate to deal with a birth or pregnancy complications. Therefore, for safety reasons, we cannot admit women on board who will have reached or exceeded their twenty-fourth week of pregnancy by the end of the cruise. Regardless of the stage of pregnancy, a doctor should be consulted before setting off on a cruise to evaluate whether the guest is fit to travel.

Casual wear is advised is advised for life onboard and shore excursions. For informal evenings, summery dresses for women and a lightweight jacket for men are recommended. For Gala evenings and Parties, slightly more formal dress is advised. For any formal evenings, cocktail dresses for ladies, and a lightweight suit or dinner jacket for the gentlemen onboard.

MSC Cruises advise bringing a jumper or shawl in your luggage to be prepared for changes in temperature in-between the air conditioned interior of the ship and the deck areas.

For visits to religious sites, appropriate clothing is recommended∘. This means covering knees, shoulders, and no low-cut tops.

All MSC cruise ships have a well-equipped Medical Centre, supervised by a ship’s doctor and other medical personnel. The Medical Centre is open at the times advertised in the ship’s Daily Programme. Emergency services are available round the clock by calling the Medical Emergency number. Excluding emergencies, medical services carry a fee and prices are available on board. Guests who incur medical expenses during their cruise can ask their insurance company for reimbursement once ashore.

Dialysis

Guests undergoing peritoneal dialysis treatment can travel as normal, bringing with them all medicines and equipment that may be required during the cruise. The relevant medical treatment is available through the on-board medical facilities.

Equipment and machinery for haemodialysis treatment will only be carried on board by specialized independent companies on certain routes. For further information on this service, please contact your travel agent.

In line with global standards, smoking areas on board are fewer than non-smoking areas and are indicated by signage and ashtrays.

Smoking (including e-cigarettes) is not permitted in cabins, on cabin balconies and anywhere not expressly indicated by signage and ashtrays.

The Company reserves the right to levy a fee should passengers be found smoking in non-designated areas of the vessel. Repeatedly smoking in non-smoking areas can ultimately lead to disembarkation.

We remind you that throwing cigarette butts or anything else overboard at sea is strictly prohibited as it may seriously put in danger safety at sea.

Wi-Fi is available on board all of our ships.

Satellite Internet Access is available in all public areas of the ship and in most cabins, including all MSC Yacht Club suites. All you need is one of our Satellite Internet Access packages and a mobile internet device (smartphone, tablet, laptop, etc.).

You can also access the internet without the need for a mobile device, by using the computers in the Internet Café on board.

When at sea, it is not possible to access the internet using a high-speed broadband connection as you would on land. Instead, internet connectivity on board is provided by links between the ship and communications satellites in orbit far above the Earth.

Suitably trained and certified guide dogs are allowed on board all ships, assuming that they are in a good state of health and possess all necessary documents for entering the foreign countries visited during the cruise.

The guest will be informed in advance about the accommodation made for the animal, the facilities available (if required) and the embarking and disembarking procedure.

The guest is personally responsible (with the aid of the carer if applicable) for the custody, feeding and general care of the animal during the whole stay on board.

The company uses six main languages for its communications: English, Italian, German, French, Spanish and Brazilian Portuguese. The order in which these languages appear is determined exclusively by the number of guests in each language group as a proportion of our total guests. The cabin information booklet and other printed material used on board are available in different versions for each of the six languages listed above. The order of the languages used in our menus changes depending on the area of the world in which each ship is located.

For us sustainability means protecting the environment, supporting the people who work with us and choose to travel with us, as well as the communities and places that we visit and do business with.

Our sustainability programme is organised around four key pillars: Planet, People, Place and Procurement. This translates into a drive to continuously improve our fleet’s environmental performance; caring for all employees and promoting diversity and inclusion; working to ensure that our impact on the coastal communities that we reach remains positive; and responsibly sourcing the products and services that we purchase.

Sustainability it also means putting the safety of our crew and guests at the center of everything. In 2020, due to the extraordinary circumstances caused by the Covid-19 pandemic we had to halt all our operations and repatriate thousands of guests and crew home in a matter of days. Furthermore we had to secure our business, adapt our operations and prepare for a safe return of guests thanks to an industry-leading Health & Safety protocol.

MSC Virtuosa is one of the most environmentally-sound ships at sea and an energy-efficient role model for modern cruising.

Air emissions

- 98% reduction of sulphur oxide (SOx) and 90% reduction of nitrogen oxide (NOx) emissions thanks to the most advanced technologies.

Energy efficiency

- Wide range of energy-saving equipment to maximise efficiency such as smart heating, ventilation and air conditioning.

Wastewater & Protecting Marine Life

- Advanced wastewater treatment system with higher purification standards than most wastewater treatment facilities ashore.

Discover more on how the MSC Group is actively contributing to impactful environmental conservation and humanitarian programs at the MSC Foundation Centre on board.

Everyone loves the feel of freshly-laundered clothes and the convenience of a same-day laundry service.

Extend the relaxation after a wonderful long holiday by returning home with your shirts and trousers washed, dried and ready to put away

Take advantage of our laundry packages any time, even the last day of your cruise. That's why we offer several Laundry Service Packages to choose from.

For a modest single charge, you and every traveller in your cabin can use the service whenever you like for up to 20 items per cabin per cruise.

Simply leave your items for collection before 9am on any day except the last day of your cruise, and they’ll be returned freshly laundered by 5pm on the very same day.

Now isn’t that a clean sight better? Take advantage of our pre-boarding rates now!