MS EUROPA
Welcome to a ship that sets the global benchmarks for luxury cruises. It may be smaller than other cruise ships, but the EUROPA is miles ahead of the crowd. Enjoy the unrivalled freedom for personal relaxation on a cruise with no more than 400 guests – with plenty of scope for fresh ideas, indulgence and inspiring perspectives.
However you define it, enjoy your own personal luxury throughout your time on the EUROPA. Come aboard and experience an exceptional cruise as you travel to the world’s most beautiful destinations.
- Size small
- Style Luxury
- Type ocean
- Year of launch 1999
- Year of last refit 2013
- Gross tonnage 28t
- Length 19860.0m
- Width 24.0m
- Speed 21kts
- Decks 7
- Language German & English
- Currency Euro (€)
- No. of passengers 400
- No. of crew 285
- No. of cabins 204
- -wheelchair access 2
Protecting the environment is of the highest priority for Hapag-Lloyd Cruises, in order to preserve this beauty for a long time to come. Exploring new shores also means assuming responsibility. When it comes to environmental friendliness, there is rarely one all-encompassing solution. This goes for our ships, too. We combine a variety of smaller- and larger-scale measures to continuously improve our environmental performance. These range from design modifications that help reduce consumption to technical solutions that decrease air emissions as well as various measures within our daily operations.
All gratuities on board are included in the price of the cruise. Acknowledgement of particularly good service is at the discretion of each guest.
All gratuities on board are included in the price of the cruise. Acknowledgement of particularly good service is at the discretion of each guest.
Every suite is inviting – just like an elegant home, but at sea. Each is equipped with all the facilities you would expect, and designed so that you have plenty of space to yourself. What’s more, the view changes every day.
Penthouse Grand Suite
On warm days, sun worshippers will appreciate the spacious DEDON sofa island, which is a great place for some private relaxation. And the separate living and sleeping areas with their subtle, earthy colours and high-quality furnishings will make you feel relaxed and comfortable. Do you have any other requests? If so, please ask your personal butler, who will be available to help at any time.
Selected equipment features
- 85 m² (915 ft²) Penthouse Grand Suite with a spacious, partly covered veranda
- Butler service
- 24-hour suite service
- Separate living and sleeping areas with large walk-in wardrobe and generously sized dining area; bathroom with underfloor heating, two washbasins, a whirlpool bath, seperate shower, a private sauna; separate guest toilet
- Includes service privileges such as free Internet access, an ironing service, fresh canapes and chocolates every day, a tablet, a Nespresso machine and DEDON sun island
- Free mini bar that is refilled daily with water, juices, soft drinks, beer and a selection of high-quality spirits
- On-Board table reservations for all restaurants
Penthouse Deluxe Suite
In the relaxed atmosphere of your suite, it is our pleasure to pamper you with gourmet snacks or a glass of champagne, for example. Whether you prefer to dream away the day in the cosy lounge or on your private veranda, the choice is yours – either way, you will be able to enjoy an ocean view.
Selected equipment features
- 45 m² (484 ft²) Penthouse Deluxe Suite with a veranda
- Butler service
- 24-hour suite service
- Separate living and sleeping areas; bathroom with underfloor heating, two washbasins, whirlpool bath and seperate shower; walk-in wardrobe; tablet; Nespresso machine
- Free mini bar that is refilled daily with water, juices, soft drinks, beer and a selection of high-quality spirits
- Includes service privileges such as free internet access, an ironing service, fresh canapes and chocolates every day
- On-board table reservations for the gourmet restaurant The Globe by Kevin Fehling
SPA Suite
The modern living and sleeping areas feature a contemporary design. Light-coloured wood furniture further accentuates the spaciousness of the light-filled room. The whirlpool bath with optional lighting provides a special opportunity for relaxation – and the large window with a Venetian blind means you can enjoy the fantastic views from the bath as well.
Selected equipment features
- 27 m² (290 ft²) SPA Suite with a veranda
- 24-hour suite service
- Includes SPA pamper package
- Bathroom with natural light, ocean view and whirlpool bath; walk-in wardrobe; tablet; Nespresso machine
- Free internet
- Free mini bar that is refilled daily with water, juices, soft drinks, beer and a selection of high-quality spirits
- Choice of SPA drinks, including smoothies, fresh fruit juices and herbal teas, fresh canapes and chocolates every day
- Ironing service
- On-board table reservations for the gourmet restaurant The Globe by Kevin Fehling
Veranda Suite
With their subtle colours, harmonious design and visually divided living and sleeping areas, the Veranda Suites fulfil your requirements for a cosy, private retreat. Additional connecting doors in some suites provide the option of making your family cruise even more comfortable.
Selected equipment features
- 27 m² (290 ft²) suite with a veranda
- 24-hour suite service
- Visually divided living and sleeping area; bathroom with bathtub and separate shower; walk-in wardrobe
- Nespresso machine
- One hour of free Internet per day
- Free mini bar that is refilled daily with water, juices, soft drinks and beer
- Some suites can be booked with connecting doors or are equipped for use by disabled guests
Suite
Selected equipment features
- 27 m² (290 ft²) suite with a panorama window
- 24-hour suite service
- Visually divided living and sleeping area; bathroom with bathtub and seperate shower; walk-in wardrobe
- Nespresso machine
- One hour of free Internet per day
- Free mini bar that is refilled daily with water, juices, soft drinks and beer
Penthouse Deck
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Fitness Area
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Glass Lift
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Category 8 Cabins
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Category 9 Cabins
Bellevue Deck
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Glass Lift
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Bridge
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Magrodome
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Fitness Area
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Golf
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Sansibar
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Category 6 cabins
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Category 7 cabins
Lido Deck
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Lido Café
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Shuffle board
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Whirlpool
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Lido Pool
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Pool Bar
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Glass Lift
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Library
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Auditorium
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Club Belvedere
Sport Deck
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Gym and Fitness Area
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Teens Club
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Art Workshop
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Kids Club
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Ocean SPA
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Glass Lift
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Category 3 cabins
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Category 5 cabins
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Category 6 cabins
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Category 10 cabins
Atlantik Deck
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Category 2 cabins
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Category 5 cabins
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Category 6 cabins
Pazifik Deck
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Photo Shop
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Tendering Area
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Category 1 cabins
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Category 4 cabins
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Category 5 cabins
Europa Deck
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Europa Restaurant
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Venezia, Restaurant Dieter Muller
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Boutique / Jeweller
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Gallery
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Cruise Sales
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Promenade
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Clipper Lounge
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Havana Bar
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Reception
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Atrium
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Piano Bar
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Tour Office
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Europa Lounge
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Stage
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Tendering Area
Exclusive flavour experiences await you as a guest of the EUROPA. Our chefs, along with one of the top three-star chefs Kevin Fehling, will spoil you with refined, modern creations and timeless classics. Enjoy the special atmosphere in our five restaurants with a free choice of seats and a dress code ranging from casual to elegant according to how you feel.
Catering to good taste: the EUROPA is a proud member of the Chaine des Rotisseurs - an international association of restaurants and hotels dedicated to promoting fine dining and preserving the camaraderie and pleasures of the table.
Europa Restaurant
In the stylish atmosphere of our main restaurant, every experience is a pleasure. Our chefs de cuisine will delight you with gourmet dishes, which are often inspired by the region you are cruising in. There are now even more tables for two, allowing you a flexible choice of seating and some wonderful private moments.
- Cosmopolitan gourmet cuisine
- Modern atmosphere with approx. 265 seats
- Breakfast buffet, gourmet breakfast menu on days at sea, lunch and dinner a la carte
- Open in the mornings, afternoons and evenings
Lido Café
Buffet and open grill in a casual atmosphere
From early to late, the informal Lido Café provides a setting for casual meals and special moments with a sea view, a delicious breakfast from the buffet, lunch with an ocean view or dinner under a starry night sky - often inspired by specialities from your cruise route.
- High-quality buffet and open grill
- Charming atmosphere with inside and outside seating
- Approx. 120 seats inside, approx. 150 seats outside
- Open in the mornings, afternoons and evenings
Venezia
A range of wonderful treats from all regions of Italy can be found on the menu. In the Venezia restaurant, we serve gourmet highlights of Mediterranean cuisine, from pasta to freshly caught fish and from an exquisite variety of cheese to tempting desserts.
- Italian specialities
- Authentic design with approx. 50 seats
- Open in the afternoons and evenings
The Globe by Kevin Fehling
The Globe is the home of the three-star chef from Hamburg, Kevin Fehling. He has already delighted guests on board the EUROPA with his cuisine right at the start of his career. In his own gourmet restaurant on board the EUROPA he will be on board in person for selected cruises. His unconventional, modern creations are a real feast for the senses, with nuances of influence from many different latitudes. Take a seat and allow yourself to be pampered.
- Unconventional, modern creations
- Casual elegance with approx. 26 seats
- Open in the morning for late breakfast, in the afternoon and in the evening
Pearls
The Pearls on deck 7 with the outside area high above the sea. Look forward to enjoying caviar in its finest form, perfect service from our crew inside and outside, and the fantastic view.
- Caviar accompanied by delicacies from all over the world
- Modern atmosphere with approx. 50 seats in the indoor and outdoor areas
- Open in the evenings
You can enjoy great entertainment every day on board the EUROPA, with top-class acts guaranteed. Experience renowned international artists up-close at our exclusive concerts. The Europa also regularly embarks on event and musical cruises on which you can expect a very special programme of entertainment – from a night partying on the island of Sylt to world-class classical music.
Gatsby's
Classic drinks and dance music in a modern atmosphere
Gatsby's welcomes you with the bar culture of the German golden twenties era and first-class mixed drinks. A real highlight is the original Wurlitzer jukebox, encouraging you to choose your own favourite hits to play. The on-board band also ensures a wonderful ambience.
- Inspired by the style of the 1920s
- Drinks and dance music
- From aperitifs before dinner and late into the night
Sansibar
Bar above the sea for chatting, laughing and dancing
The famous bar on Sylt also welcomes you on board the EUROPA. As the sun sinks slowly into the sea, the atmosphere starts to liven up, providing a great place for chatting late into the night. There is also live music here on some evenings.
- Laid-back bar with outdoor area over the sea
- Drinks and midnight snacks
- From early evening until late at night
Havana Bar
The club for women, men and cigars
A refined and cosy club atmosphere awaits you in the Havana Bar. Take a seat, choose a first-class cigar from the well-stocked humidor and order a drink to go with it. A place to indulge.
- Club atmosphere
- Drinks, cigars and good conversation
- From early evening into the night
Club Belvedere
Tea and coffee specialities with live piano music
The cosy Belvedere club offers impressive sea views, gentle piano music and an excellent selection of cakes and macaroons, as well as tea and coffee specialities. On some evenings, there are also interesting readings and other entertainment.
- Quiet lounge with library
- Perfect for teatime
- Afternoons and selected evenings
Piano Bar
Relaxing music for a few agreeable hours
Start your evening with an aperitif, accompanied by some gentle melodies. The Piano Bar is also open in the daytime and is a great place for an afternoon coffee, reading the paper or enjoying some musical relaxation.
- Cosy, open design in the Atrium
- Coffee and cake, champagne and drinks accompanied by pleasant piano music
- From the morning until the evening
Pool Bar
Hot waffles and cold drinks on the sunlounger
We will treat you to light snacks and cold drinks at the pool bar. Enjoy fresh waffles in the afternoon as a delicious snack to see you through - served to your sunlounger on request.
- Open-air bar with new lounge area
- Refreshing drinks, light snacks and waffles in the afternoons
- All day until early evening
Ocean Sun Festival
Theatre Festival
Music Waves
Experience the atmosphere of vibrant clubs, where award-winning musicians pay tribute to great legends and young artists lead you into new worlds of sound. With powerful voices, fantastic instrumentalists and a good portion of soul!
Welcome to a world of precious moments, where the focus is exclusively on you and your needs. Our wide range of fitness and wellness services on board the EUROPA offer the perfect way for you to recharge.
Come on board, set out on a voyage of personal discovery and return home with a new zest for life.
OCEAN SPA
Close your eyes and allow yourself to be pampered: the OCEAN SPA is devoted to your own personal satisfaction and harmony. With luxurious beauty treatments, deep-tissue massages and thalasso, energy from the sea. We would be happy to put together a wellness package tailored to your own specific requirements.
We have recently completed an extensive renovation programme in the OCEAN SPA so that we can provide you with an even wider variety of relaxation possibilities. You can now enjoy six new treatment rooms, infrared chairs and our Tea Lounge. The hairdressing salon and themanicure and pedicure area have been extensively modernised, as has the relaxation room, which is a wonderful place to enjoy some peace and quiet between visits to the sauna. BABOR has joined our range of cosmetics partners, with its own Beauty Lounge on board.
Cosmetics and beauty
BABOR facials guarantee luxurious moments of indulgence and optimal results to suit your own personal needs.
THALGO facials protect, boost and refine the skin with powerful active marine ingredients.
BEWEI is an innovative beauty concept, which enhances all the contours of your body and face, helping you to achieve a new feeling of vitality.
BEAUTY ANGEL is a light treatment, which stimulates the production of collagen and activates metabolism. An improved complexion and skin that feels better are immediately noticeable.
Body and soul
Thalasso works with effective natural ingredients from the sea. Metabolism is stimulated, the immune system boosted and circulation enhanced – for renewed energy and clear, smooth skin. All thalasso treatments use THALGO products. Immerse yourself in a world of well-being and enjoy:
- Relaxing thalasso baths, float packages and body scrubs
- Other thalasso treatments such as toning body treatments, gentle purifying massages, refreshing intensive treatments and full-body massages
- Thalasso introductory packages
Massage has been used for hundreds of years to heal the body and soul, release knots and relax the muscles. Benefit from the power of these treatments and enjoy:
- Classic massages such as aromatherapy oil massages, or partial- or full-body massages
- Massage treatments from all over the world, such as a lomi lomi massage, hot stone or shiatsu, or a Thai massage
EUROPA refresh
Fitness, health, relaxation: our EUROPA refresh programme offers a combination of all aspects of a sustainable lifestyle to make the perfect programme for your well-being. Would you like to try some innovative fitness trends or discover new strength? What kinds of foods are good for you? What do you need to feel well? Mental well-being coaching and meditation may also help you to find peace and serenity in a fast-moving world.
Our experts on board, including personal trainers, SPA therapists and PGA golf professionals, are accompanied on selected cruises by well-known sports personalities. They will inspire you at sea with some special courses and presentations on new perspectives or hobbies.
Fitness
Start your day on the EUROPA jogging lane. Do you prefer yoga or cardio? Make the most of a varied programme of classes, our fitness studio and the EMS full-body training with miha bodytec. Our personal trainer will advise regarding support with an individual training plan. As an additional highlight, on selected cruises there are special offers such as boxing or t’ai chi on board.
Fitness with LES MILLS
LES MILLS appeals to millions of people every week – with a sports programme you can now also experience on board the EUROPA.
LES MILLS BODYBALANCE is inspired by yoga and is suitable for everyone. A sequence of simple stretching exercises, movements and poses set to music relaxes the body, improves flexibility and strengthens the entire body.
LES MILLS BARRE is inspired by classic ballet. A 30-minute full-body workout to shape weak muscles, strengthen the core and increase power and stability.
CXWORX is a 30-minute core-training programme that is suitable for everyone. It strengthens the back muscles, focuses on toning the stomach, legs and bum, and ensures improved posture.
Selected fitness options
- 15 m (49 ft) long seawater pool, whirlpool and jogging trail
- Exercise and relaxation classes*: aqua fitness; stretch and relax; back strengthening; legs, bum and tum exercises; flexibility training; pilates; and yoga
- High-quality Technogym equipment with a TV for entertainment on each cardio machine
- Personal training**: individual training sessions, fitness check, development of, and support during, a personal training plan, nutritional advice, weight loss
- Effective full-body workout with miha bodytec equipment: electrical muscle stimulation to build muscle, lose weight and reduce fat as well as to stimulate connective tissue, metabolism and circulation
- Special miha bodytec full-body workout for golfers: this gentle application has been proven to increase strength, stability and speed of movement
- Innovative LES MILLS fitness programme – a fit for everyone
* Services vary depending on the qualifications of the personal trainer on board.
** Training with miha bodytec and the services of the personal trainer are not included in the cruise price
Golf
On which golf cruise will you be overseen by an experienced golf pro every single day? And on which golf cruise will you discover the world's most beautiful golf courses and play great rounds of golf in scenic settings without ever needing to change hotels? On golf cruises with the EUROPA and the EUROPA 2, this is all a matter of course. Dream cruises spanning the world's oceans will allow you to visit attractive golf courses across the globe, and you can look forward to tee times in Townsville, fairways in Funchal, putts in Port Elizabeth and bunkers on Bali. Opting to enjoy your favourite sport in this way offers the perfect - and most beautiful - type of cruise.
Golf & Cruise - the unique union of two passions
Welcome to Golf & Cruise – when the best cruise ship in the world* meets the most interesting greens around the globe. A round of golf and a cruise have much in common. They offer many surprises, make lasting impressions and bring new acquaintances. On our exclusive Golf & Cruise voyages we have reserved the best greens for you. Golfers with a handicap of –36 or better can play on these first-class courses alongside our PGA professionals. While at sea, the golf simulator and modern video analyses invite you to perfect your technique. Our Golf & Cruise voyages are rounded off by friendly get-togethers on board, where you can meet up and talk shop to your heart’s content with the pros and fellow golfers.
Training on board
Would you like to tee off on the world’s best courses every day? The cutting-edge golf simulators with integrated video analysis on the EUROPA and the EUROPA 2 make it possible – even as part of a personal training session with the on-board PGA golf professional (subject to a surcharge). This will allow you to improve your swing and spend days at sea enjoying the finest sport in the world even when not ashore.
The advantages of playing in a golf simulator and of using video analysis for training are obvious: your individual stroke technique can be improved using the video analysis equipment and the newly acquired knowledge can be applied immediately in a game in the simulator – it just couldn’t be more effective. Electronic measurement of the flight of the ball detects any deviations from the ideal moment of impact, while video analysis shows where the problem lies in the address position or in the swing. This way, you receive direct feedback on your golf swing and can mentally compare the image with your physical stance.
Golf a la carte
On request, we would be happy to put together some individual golf arrangements for you before your cruise or when on board, both for destinations during the cruise and for pre- and post-cruise programmes.
Golf a la carte includes reservations for golf services such as tee time, trolley, e-cart and rental clubs (subject to availability, handling fee € 20 per course). Naturally, our on-board professional will be happy to accompany you ashore (subject to a surcharge). We will also be delighted to reserve transfers and guides for you to do some sightseeing before or after the game.
Tee off with the professionals
Golf & Cruise doesn’t just mean playing unforgettable rounds on the world’s most beautiful courses – you also get the great feeling of being able to call on our combined golfing expertise at any time. That’s why at least one PGA professional accompanies every golf cruise – to be at your side on the green, share valuable knowledge in interesting talks or perfect your swing in an individual lesson. You’ll find these PGA professionals on board, depending on your cruise.
All other EUROPA and EUROPA 2 cruises you will be accompanied by our on-board golf professionals.
*This service is not included in the cruise price.
Thanks to our comprehensive range of offers for families, on the EUROPA, you can experience the best time of the year together with your children or grandchildren – and still have time to yourself for relaxing. If there are more than four children aged 4 years and older on board, our experienced childcare specialists will ensure there is plenty of entertainment tailored to suit the various age groups.
Playroom on board the EUROPA
There is a childcare service on board the EUROPA for children aged between four and twelve. Older children are welcome to take part in this programme. The children meet in the playroom with adjoining creative room. This brightly coloured space is perfect for the entertaining activities put on by the childcare specialists on the advertised family cruises. Age-appropriate programmes including various workshops, art and craft sessions, tours of the bridge, ship rallies and pool parties are all on the agenda. A new adventure every day for our youngest passengers!
On-shore programme & babysitter service
On family cruises with the EUROPA, children have their very own on-shore programme. Experienced supervisors ensure that special excursions provide an exciting way to explore new places for all junior cruise passengers aged four to twelve. Older children are welcome to take part in this programme. Naturally, we also offer family-friendly excursions* tailored to let you and your children explore unique locations together.
Back on board, the children and their supervisors complete their eventful day by eating together in the Lido Café. Meanwhile, parents can enjoy countless precious moments in one of the four restaurants on board. If required, a babysitter** can look after little ones afterwards.
To allow you to sleep in peace, we also offer a lie-in service on days at sea: our nannies will pick up youngsters at 8.00 hrs and take them for their breakfast. And on days with shore excursions, adjusted supervision times allow you to take part in excursions* without your children.
*This service is not included in the cruise price.
**This service is not included in the cruise price and is offered only subject to availability.
Free Baby Welcome Package
We will be happy to provide you and your child (aged up to and including 3 years of age) with the baby essential kit*. This includes, for example, a selection of baby food and care products.
The facilities in the suite are also tailored to your needs – for instance, with a changing mat, travel cot and baby bath. You can also take advantage of your special services such as bottle sterilisation. On request, a babysitter* can be booked in the evening, subject to availability. Further informant and a list of what is included in the baby essentials kit can be found at www.hl-cruises.com/baby-welcome-package
*For logistical reasons, we cannot guarantee fulfilment of personal requests made within six weeks of the departure date.
Kids Travel Free
Children up to and including 11 years of age travel for free when staying in the suite of one or two fully paying guardians. Children from 12 up to and including 15 years of age pay GBP 80 a night when staying in a suite of one or two full-paying passengers.
Our offers and specials from the world of knowledge provide plenty of inspiration. Gain new insights and ideas through discussions, enchanting garden art or a photography workshop.
EUROPA Salon
Talks on contemporary issues and selected topics
Discuss all kinds of hot topics with us and our selected experts. Renowned, regularly changing hosts invite you to interesting conversations to reflect on contemporary issues, politics, society and other selected themes. Follow the discussions and stimulating talks, actively take part in them and get to know the renowned experts and well-known personalities behind the scenes.
Please note that this format will exclusively be held in German.
Lectures and Specialists
Specialists share their fascinating knowledge
Satisfy your curiosity with experienced lecturers and experts on board. Whether it’s an interesting presentation about the ports you are about to visit or special expert excursions focusing on art or architecture, you have some inspiring encounters to look forward to.
Workshops
Enjoy an ocean of possibilities at sea – personal development courses
On days at sea, the varied on-board programme offers plenty of new experiences. Look forward to workshops on subjects such as photography or painting, creative writing, memory training and dance lessons. Health and beauty courses invite you to give your body the attention it deserves. The programme is different for each cruise, but it will always open up new horizons for you.
Guided Shore Excursions
Go ashore for some new experiences: marvel at cultural treasures, hike through beautiful scenery, discover nature whilst snorkelling or cycling, or fly over dazzling cities. On some excursions, doors will be opened for you to gardens, churches and museums, which remain closed for other visitors. Inspiration worldwide.
- Visits, active tours, discovery trips, overland excursions lasting several days and expert excursions
- Carried out in small groups
- Perfectly organised
- Accompanied by experienced tour guides
- Opportunity to explore the country and its people from a wide range of perspectives
Environmental technology on board
Our driving force – a cruise is the most exciting way of experiencing the earth and its beauty. Protecting the environment is of the highest priority for Hapag-Lloyd Cruises, in order to preserve this beauty for a long time to come. Exploring new shores also means assuming responsibility. When it comes to environmental friendliness, there is rarely one all-encompassing solution. This goes for our ships, too. We combine a variety of smaller- and larger-scale measures to continuously improve our environmental performance. These range from design modifications that help reduce consumption to technical solutions that decrease air emissions as well as various measures within our daily operations.
On board
SCR catalysts - Special SCR catalysts clean the exhaust gases produced and reduce nitrogen oxide emissions by almost 95 %. Our new expedition ships and the EUROPA 2 are fitted with these devices.
Water management - Freshwater is a precious resource wherever you go, but particularly at sea, which is why we use a special osmosis system to convert seawater into freshwater. Removing the salt from the seawater allows it to be used for these and many other purposes. Biological sewage treatment plants clean the waste water produced on board. Only clear water is pumped back into the ocean; any sewage sludge is appropriately disposed of on shore.
Paint - The underwater paint used on our ships is free from tributyltin compounds (TBT), which can disrupt the hormone balance in various marine organisms.
Energy Management - We are also optimising energy consumption beyond the ships’ engines through smart management and LED lighting, for example.
Cold ironing - With the exception of the EUROPA and BREMEN, our ships are equipped for cold ironing.
Optimised hull - The optimised hull – installed in the EUROPA 2 and the HANSEATIC class while they were still in the shipyard – allows us to use up to 18 % less fuel and reduce emissions.
Optimised rudder - A PROMAS rudder with special propeller improves the efficiency of the drive in our new ships – helping us to consume less fuel and reduce emissions.
Efficient route planning and fuels
Avoiding top speeds
The less fuel we consume, the fewer emissions enter the air. The ideal ton of fuel is one that goes unused. Luckily, there is a simple formula we have been using for some time: by avoiding top speeds, we save an above-average amount of fuel. Four knots can save no less than 40 %. And guests can relax a little more as they enjoy the wonders along the route.
Efficient route planning
Careful route planning also helps to optimise fuel consumption. Wherever possible, we choose the shortest route between two destinations. Of course, we don’t want our guests to miss out on any highlights: our routes set standards and offer unique experiences and will continue to do so in future.
Foregoing heavy fuel oil
Beautifully untouched, the most remote corners of our world deserve particular protection. When cruising in the Arctic, Antarctic, Kamchatka, Greenland, Alaska and Hawaii, we therefore use low-pollutant marine gas oil and have been consistently foregoing heavy fuel oil in some cruising areas for more than 26 years – despite considerable additional costs and – in some areas - no legal requirements. A responsible attitude to the environment is one of our highest priorities, and so now we are going one step further: from July 2020, our entire fleet will run solely on low-sulphur marine gas oil with a sulphur content of 0.1 % in all cruising areas and for every single nautical mile.
New regulations from January 2020 – in line with IMO
The International Maritime Organization (IMO) does not focus solely on protecting the oceans – it also aims to ensure a significant reduction in air pollution: by 2050 global CO₂ emissions by ships are to be reduced by at least 50 %. Strict limits are already in place in Emission Control Areas (ECAs) – a form of environmental zone – for the sulphur content of fuel and the emission of nitrogen oxides, for example. From 2020, ship emissions both within and outside ECAs may have a maximum sulphur content of 0.5 %. This is significantly lower than the average of 3.5 % in conventional heavy fuel oil. Naturally, we are adjusting the fuel used by our ships in line with this new specification.
More sustainability - less plastic
The oceans must be protected, not least because they provide us with 70 % of our oxygen – far more than forests, for example. Oxygen is produced by plankton, microbes and above all by algae. Plastic waste is collected separately on board our ships and sent for recycling on land. And yet there is more we can do: we are reducing the unnecessary use of plastic on all cruises, foregoing plastic bags, straws and cocktail stirrers and using alternatives made from wood.
We are using sustainable alternatives to plastic in other areas, too: the kayaks on board our new expedition ships are made from HTP, a particularly high-quality and long-lasting polyethylene. No waste is created when the boat hulls are manufactured – and the manufacturer takes them back free of charge for recycling.
Responsibility for destinations
Protecting flora and fauna
Our ships use ballast water tanks to help maintain an optimal position in the water at all times - regardless of our fuel levels, the number of guests on board or how many provisions we are carrying. These tanks can be used to take on and get rid of seawater to adjust the weight as necessary. Naturally, the water brought on board will contain smaller organisms such as algae and jellyfish. These would normally travel in the tanks for many nautical miles and then be released in another location the next time the ballast water is exchanged. This runs the risk of introducing them to foreign ecosystems where they could disturb the sensitive balance of flora and fauna. To reliably prevent this from happening, all our ships have a ballast water treatment system, which plays an important role in protecting ecologically sensitive regions. Binding legal standards are expected to be introduced in 2021 - requirements that we are already meeting voluntarily and on principle.
Codes of conduct in protected regions
We plan shore excursions to ensure the protection of local flora and fauna. At the same time, our scientists on board educate guests to adopt a responsible approach to nature. Rules have been established for shore excursions in the polar regions. The German Federal Environment Agency has issued two sets of guidelines for cruises to the Antarctic on particular aspects to be noted; these include avoiding unnecessary noise, maintaining a minimum distance from animals and heeding conservation areas.
CleanUp Svalbard
Whenever we visit Spitsbergen, we get involved in the "Clean Up Svalbard" initiative, joining our guests to collect the rubbish - mainly plastic - that washes up on the coast of Spitsbergen. This allows us to make a direct, personal contribution to preserving the region's unique nature
Environmental Awareness
By taking guests and crew on tours of the engine room, captains and senior officers increase awareness of the environmental protection measures on board. In addition, scientists and experts include recommendations for environmentally conscious behaviour in their presentations, particularly for visits to fragile ecosystems.
Many guests return from their cruise to the Arctic or Antarctic determined to help preserve this unique wilderness – evolving from tourists into environmental ambassadors.
Our commitment to people and nature
TUI Care Foundation
We want the regions that we and our guests visit to benefit from tourism. To make the greatest possible impact, we bundle all our commitments into the TUI Care Foundation.* This initiates and supports projects that offer new prospects to young people around the world, protect nature and the environment, and promote the sustainable development of holiday destinations. The foundation focuses on the potential of the tourism sector to drive social development, education and prosperity.
Medical Services
The EUROPA has a ship’s hospital on Deck 3 which is under the direction of an experienced ship’s doctor. Guests who are being treated for any medical condition should contact the ship’s doctor immediately after embarkation. It is important to bring any medications required on board with you in sufficient quantities in your hand luggage. In the case of an accident caused by Hapag-Lloyd Cruises or its staff members either on board or during a shore activity organised by Hapag-Lloyd Cruises, treatment is provided free of charge. Treatment for seasickness is subject to charge if you make use of our medical services. We offer thrombosis prevention medication on board if required (subject to a surcharge). A fee is charged for medical treatment by a doctor in accordance with the valid German medical fee schedule (GOA). The costs for any treatment or medication will be charged to your on-board account. At the end of the cruise, you will receive a separate invoice to submit to your health insurance provider. Upon request, the services of a dialysis doctor will be available to you on selected cruises.
Disabled Facilities
Please note that a large number of our planned Zodiac landings and shore activities require a high level of physical fitness; depending on the conditions, we can only guarantee participation for guests with no mobility restrictions. The EUROPA offers two suites (suites 733 and 734) with fully accessible layout and equipment. We nevertheless highly recommend that you travel together with a responsible companion because, due to special procedures on board a ship, continuous assistance is not possible. Certain groups of people can only be accommodated if they are accompanied. Please bring your own standard-size wheelchair or any other medical equipment with you if you are dependent upon it. Unfortunately, electric wheelchairs and guide dogs cannot be brought on board. Please note that participating in shore activities and going out in the Zodiacs (subject to weather conditions) may not be possible for guests with physical limitations. We reserve the right to restrict participation in group activities to guests who can manage the entire activity without problems and without external assistance. Unfortunately, guests who are dependent on a wheelchair cannot travel in the Zodiacs. Whether or not guests can go ashore by tender boat (when the ship is at anchor) is also dependent on the weather and cannot always be guaranteed. To ensure that you experience a relaxing cruise where everything goes smoothly, before booking please provide us with details of your physical impairment and enquire as to whether we can meet your individual needs.
Special Dietary Requirements
Hapag-Lloyd will be glad to take into account your requirements for dietary and light foods. Please submit your requests when you book your voyage. They offer a low-calorie cuisine legere every day for all of the guests whose focus is on healthy nutrition.
Dress Code
There is no set dress code on board the EUROPA during the day. In the evening, gentlemen visiting the restaurants on Deck 4 or the Pearls restaurant should wear smart casual attire, i.e. a jacket or a summer suit – a tie is not necessary. Ladies should dress accordingly. Short trousers, T-shirts and flip-flops are not permitted. In the Lido Café and Pearls, it is not necessary to wear a jacket in the evening. Each cruise will have a welcome evening and a farewell evening, apart from short cruises of up to four nights, which only have a welcome evening. The dress code for these events is evening wear (gentlemen should wear a suit and tie; ladies should dress accordingly).
Smoking Policy
WiFi / Internet Access
Laundry
Photography / Videography
Language
The on-board language on EUROPA, HANSEATIC nature and HANSEATIC spirit is German. On EUROPA 2 and HANSEATIC inspiration the on-board language is German and English.
Note: On HANSEATIC inspiration the on board language is German only approx. until end of November.
Pregnancy
Expectant mothers who are or will be less than 24 weeks pregnant at the time of embarkation must produce a certificate from an appropriate medical specialist (gynaecologist) confirming that they are fit to travel in the territory covered by the cruise itinerary. We are unable to carry expectant mothers in the 24th week of pregnancy at the time of embarkation or who will enter the 24th week of pregnancy during the cruise.
We request that you contact our sales team in advance if you are considering exotic destinations or cruises where you will be at sea for many days in succession (e.g. transatlantic).
You will also find information on cruising and pregnancy in Clause 14 of our General Terms and Conditions of Business.