Norwegian Breakaway



Norwegian Breakaway is ready to whisk you away to your best holiday yet. Take a Caribbean cruise and swim with dolphins, step back into history on a Mediterranean Cruise, or just enjoy relaxing days on a Transatlantic voyage. Named Best Cruise Ship for Families by USA Today, there’s something on board for everyone. Breathe in the fresh ocean air and connect with the sea like never before along The Waterfront, a quarter-mile oceanfront promenade lined with restaurants, bars, and spectacular views. Indulge in more than 25 dining experiences, including three new, dedicated seafood venues. And enjoy dazzling performances - Six, Burn the Floor, and Velvet. Norwegian Breakaway offers magnificent amenities at sea.

- Size mega
- Style Resort
- Type ocean
- Year of launch 2013
- Year of last refit 2018
- Gross tonnage 145655t
- Length 323.7m
- Width 39.6m
- Speed 22kts
- Decks 18
- Language English (American)
- Currency US Dollar ($)
- No. of passengers 3963
- No. of crew 1651
- No. of cabins 2014
- -wheelchair access 42
For bookings made on or after April 1, 2020, that prepay their service charges before their sail date:
- $18.50 USD per person per day for The Haven and Suites;
- $18.00 USD per person per day for Club Balcony Suite;
- $15.50 USD per person per day for all other stateroom types
For bookings made on or after April 1, 2019 or for sailings April 1, 2019 and beyond whose service charges have not been prepaid:
- $18 USD per person per day for The Haven, Concierge and Suites
- $15 USD per person per day for all other stateroom types
Guests sailing to Hawaii will be charged an additional 4.275% Pre Paid Service Charge GET Tax
For bookings made on or after April 1, 2020, that prepay their service charges before their sail date:
- $18.50 USD per person per day for The Haven and Suites;
- $18.00 USD per person per day for Club Balcony Suite;
- $15.50 USD per person per day for all other stateroom types
For bookings made on or after April 1, 2019 or for sailings April 1, 2019 and beyond whose service charges have not been prepaid:
- $18 USD per person per day for The Haven, Concierge and Suites
- $15 USD per person per day for all other stateroom types
Guests sailing to Hawaii will be charged an additional 4.275% Pre Paid Service Charge GET Tax
Flexible accommodation ranges from the affordable to the over-the-top opulence of the Suites and Penthouses, perfect for a special occasion.
The Haven Deluxe Owner's Suite with Large Balcony

The Haven Deluxe Owner's Suite with Balcony

The Haven 2-Bedroom Family Villa with Balcony

The Haven Aft-Facing Penthouse with Master Bedroom & Large Balcony

The Haven Aft-Facing Penthouse with Master Bedroom and Balcony

The Haven Courtyard Penthouse with Balcony

The Haven Forward-Facing Penthouse with Balcony

The Haven Spa Suite with Balcony

The Haven Penthouse Suite with Balcony

Aft-Facing Club Balcony Suite

Family Club Balcony Suite with Balcony

Family and friends, up to four total, will be comfortable with the extra space this mini-suite provides. Located on the upper decks, mid-ship or forward, it includes two lower beds that can convert to a queen, sleeper sofa, a sitting area and one bathroom/shower, some with a bathtub. Some can connect to a Club Balcony Suite or Balcony Stateroom so you can spread out yet stay close together.
Club Balcony Suite with Larger Balcony

Spa Club Balcony Suite

Club Balcony Suite

Sail Away Club Balcony Suite

Aft-Facing Balcony

These staterooms include two lower beds that convert to a queen-size bed and are aft-facing, so the view from your private balcony is amazing.
Family Balcony

Large Balcony

Spa Balcony

Balcony

Take in the amazing views from these staterooms that include two lower beds that convert to a queen-size bed and additional bedding that can accommodate two guests. Some can connect to other staterooms, so you can enjoy your privacy yet stay close to friends or family.
Sail Away Balcony

A Sail Away Balcony stateroom guarantees a Balcony stateroom or better! Please note that the view from your balcony may be fully obstructed or partially obstructed. Your stateroom may be on any deck and assigned up to one day prior to embarkation.
Family Oceanview

Oceanview with Picture Window

Sail Away Oceanview

A Sail Away Oceanview stateroom guarantees an Oceanview stateroom or better! Please note that the view may be fully obstructed, partially obstructed, porthole or picture window. Your stateroom may be on any deck and assigned up to one day prior to embarkation.
Family Inside

Inside

Sail Away Inside

A Sailaway Inside stateroom guarantees an Inside stateroom or better! Your stateroom may be on any deck and assigned between time of booking up to one day prior to embarkation.
Studios

Deck 18

- Sports Complex
- Sun Deck
Deck 17

- Vibe Beach Club
- Aqua Park
- Sports Complex
- The Haven Private Sun Deck
Deck 16

- The Haven Deluxe Owner's Suite with Large Balcony
- The Haven Deluxe Owner's Suite with Balcony
- The Haven 2-Bedroom Family Villa with Balcony
- The Haven Courtyard Penthouse with Balcony
-
The Haven Restaurant
- The Haven Lounge (Private Access for Guests of The Haven Only)
- American Diner
- Spice H2O
- Aqua Park
- Entourage
Deck 15

- Garden Café
- Garden Café Bar
- Kid's Aqua Park
- Mandara Spa & Salon
- Pulse Fitness Centre
-
The Haven 2-Bedroom Family Villa with Balcony
- The Haven Courtyard Penthouse with Balcony
Deck 14

-
The Haven Aft-Facing Penthouse with Master Bedroom and Balcony
- The Haven Spa Suites with Balcony
- The Haven Penthouse Suites with Balcony
- Family Club Balcony Suites with Balcony
- Spa Club Balcony Suites
- Club Balcony Suites
- Sail Away Club Balcony Suites
- Spa Balcony Cabins
- Aft-Facing Balcony Cabins
- Family Balcony Cabins
- Balcony Cabins
- Sail Away Balcony Cabins
- Family Inside Cabins
- Inside Cabins
-
Sail Away Inside Cabins
-
Mandara Spa & Salon
- Spa Thermal Suite
Deck 13

-
The Haven Aft-Facing Penthouse with Master Bedroom & Large Balcony
- The Haven Forward-Facing Penthouse with Balcony
- Family Club Balcony Suites with Balcony
- Club Balcony Suites
- Sail Away Club Balcony Suites
- Aft-Facing Balcony Cabins
- Large Balcony Cabins
- Balcony Cabins
- Sail Away Balcony Cabins
- Oceanview with Picture Window Cabins
- Inside Cabins
- Sail Away Inside Cabins
- Splash Academy
Deck 12

- The Haven Aft-Facing Penthouse with Master Bedroom & Large Balcony
- The Haven Forward-Facing Penthouse with Balcony
- Family Club Balcony Suites with Balcony
- Club Balcony Suites
- Sail Away Club Balcony Suites
- Aft-Facing Balcony Cabins
- Balcony Cabins
- Sail Away Balcony Cabins
- Oceanview with Picture Window Cabins
- Family Inside Cabins
- Inside Cabins
-
Sail Away Inside Cabins
- Splash Academy
Deck 11

-
The Haven Aft-Facing Penthouse with Master Bedroom & Large Balcony
- The Haven Forward-Facing Penthouse with Balcony
- Family Club Balcony Suites with Balcony
- Club Balcony Suites
- Sail Away Club Balcony Suites
- Aft-Facing Balcony Cabins
- Balcony Cabins
- Sail Away Balcony Cabins
-
Oceanview with Picture Window Cabins
- Inside Cabins
- Sail Away Inside Cabins
- Studios
Deck 10

-
The Haven Aft-Facing Penthouse with Master Bedroom & Large Balcony
- The Haven Forward-Facing Penthouse with Balcony
- Aft-Facing Club Balcony Suites
- Family Club Balcony Suites with Balcony
- Club Balcony Suites
- Sail Away Club Balcony Suites
- Aft-Facing Balcony Cabins
- Balcony Cabins
- Sail Away Balcony Cabins
- Oceanview with Picture Window Cabins
- Inside Cabins
- Sail Away Inside Cabins
- Studios
Deck 9

- The Haven Aft-Facing Penthouse with Master Bedroom & Large Balcony
- The Haven Forward-Facing Penthouse with Balcony
-
Family Club Balcony Suites with Balcony
-
Club Balcony Suites
-
Sail Away Club Balcony Suites
-
Aft-Facing Balcony Cabins
- Large Balcony Cabins
- Balcony Cabins
- Sail Away Balcony Cabins
-
Oceanview with Picture Window Cabins
- Inside Cabins
- Sail Away Inside Cabins
Deck 8

- Club Balcony Suites with Larger Balcony
- Club Balcony Suites
- Sail Away Club Balcony Suites
- Balcony Cabins
- Sail Away Balcony Cabins
- Inside Cabins
- Sail Away Inside Cabins
-
Ocean Blue
- Moderno Churascaria
- Wasabi
- Cagney's Steakhouse
- Dolce Gelato
- La Cucina
- The Raw Bar
- The Bake Shop
-
Skyy® Vodka Ice Bar
-
Maltings Beer & Whiskey Bar
-
Prime Meridian Bar
-
Shaker's Cocktail Bar
- Syd Norman's Pour House
- Sandbar
- The Beauty Shop
- The Marketplace
- The Tides
- The Time Zone
- Tradewinds
- Treasures
Deck 7

-
O'Sheehan's Neighborhood Bar & Grill
-
Shanghai’s Noodle Bar
-
The Manhattan Room
-
Bar 21
-
Bliss Ultra Lounge
-
Casino
- Six
Deck 6

- Savour
- Taste
- Le Bistro
- Teppanyaki
- Starbucks
- Headliners Comedy Club
- Mixx Bar
- Atrium Bar
- Six
- Velvet - Dinner & Show
Deck 5

- Family Oceanview Cabins
- Oceanview with Picture Window Cabins
- Sail Away Oceanview Cabins
- Inside Cabins
- Saily Away Inside Cabins
COMPLIMENTARY DINING
Every cruise fare includes beautifully crafted menus in our three main dining rooms, a help-yourself buffet and a variety of casual cafés, grills and on-the-go choices. From fresh-baked breads, desserts and pastries to our chefs' original dishes made with the freshest ingredients, your dining can be as fine or fun as you want.
SPECIALITY DINING
Dining aboard Norwegian is about having choices. Enjoy delicious comfort foods as well as more exotic choices from our many complimentary dining options. Or widen your palette further and choose from our speciality restaurants for a cover charge or á la carte. Whether it's a cheeseburger you have a desire for, or Coq au Vin, your dinner is ready when you are. And if you book a Speciality Dining Package, you can savour an array of our speciality restaurants for one special price.
Ocean Blue

Seafood is the star attraction here. In a refined and elegant setting, diners will be treated to dishes created from the freshest fish, the finest ingredients, and perfectly paired wine selections and cocktails.
Moderno Churasscaria

Looking for a unique experience? Our authentic Brazilian churrascaria is a must. Start with an impressive 43-item salad bar, but save plenty of room for 12 slow-roasted meats carved tableside by our Passadores.
Wasabi

In the mood for sushi? Pull up a chair at this contemporary sushi and yakitori bar for some traditional Japanese culinary bites.
American Diner

Cagney's Steakhouse

Premium cuts are the standard at our American steakhouse serving Certified Angus Beef®. Sip your favourite cocktail and don't forget to order our made-from-scratch jumbo lump crab cakes and our famous Parmesan dusted truffle fries.
La Cucina

Buona Sera! Enjoy the finest ingredients at our vibrant Italian ristorante. Dine on classics like Spaghetti Carbonara or Veal Scaloppini with Marsala sauce. Then indulge with a rich homemade Tiramisu. Your good evening just got better.
Dolce Gelato

Slow churned, dense and intense in flavour, gelato is Italy's answer to ice cream. And with so many flavours to choose from, our version is the perfect accompaniment to a leisurely stroll.
Le Bistro

Romance is in the air at our signature French restaurant. Elegant interiors, crisp white linens and attentive servers make this an intimate dining experience. By the end of your meal, you might just be proclaiming c'est magnifique!
Teppanyaki

The sizzles and surprises never cease at our authentic Japanese restaurant. Sit around a lively shared table as a skillful chef slices, chops and grills steak, chicken and seafood on a large steel grill right before your eyes.
The Bake Shop

Indulge your sweet tooth with decadent treats such as French macarons, chocolate bonbons and gourmet cupcakes.
The Raw Bar

Located right beside Ocean Blue, The Raw Bar is an easy casual place to grab a snack or settle in for a meal. A menu of oysters, shellfish, crudos and signature wines by the glass keep things light. Counter seating allows for guests to easily dine solo or with a group. This is a perfect place post-show to enjoy a dessert or a cocktail as well.
O'Sheehan's Bar & Grill

Dine on Irish pub classics whilst sipping your favourite draft beer, all in a casual atmosphere open 24 hours a day. There's no charge to dig into your favourite comfort foods such as Shepherd's Pie or Fish n' Chips or throw some darts whilst taking in a sports game.
Garden Café

Whatever you’re craving, chances are you will find it at the Garden Café. This complimentary, indoor buffet restaurant serves up breakfast, lunch and dinner
Room Service

Available 24 hours a day, simply pick up the phone and order breakfast, lunch, dinner or late-night munchies. A room service fee of $9.95 will be added to your check (Except Continental Breakfast until 10am and Suite Guests at all times). A 20% gratuity and beverage service charge will be added to your check.
Savour

Balancing classic favourites with unique new dishes, dining at Savour is a must. Offering guests an extensive menu of deliciously fresh flavours along with chic and modern decor, visiting this Main Dining Room is always in style.
Shanghai’s Noodle Bar

Enjoy a complimentary Asian restaurant featuring freshly prepared noodles, delicious wok fried dishes, authentic soups and more
Taste

Serving a wide variety of cuisine, Taste offers a stylish and contemporary atmosphere. Plus, with a menu that changes daily and carefully selected wine recommendations, you'll experience a different culinary adventure with every visit.
The Manhattan Room

One of three Main Dining Rooms, The Manhattan Room is where guests can enjoy specially curated modern and classic dishes made with the freshest ingredients.
The Haven Lounge (Private Access for Guests of The Haven Only)

The Haven Restaurant

You won’t believe your eyes or even your ears. Norgwegian Cruise Lines have brought Broadway to sea with blockbuster shows, music, dancing, cabaret, comedy and more. You can party all night, grab some great casino action and find your favourites among up to 22 bars and lounges, from electrifying nightspots to cosmopolitan bars and easy-going pubs. Every night is a night on the town.
Burn The Floor

Ballroom dancing reinvented. From Broadway to Norwegian Breakaway. Burn the Floor is a sizzling and sexy show based on the world-renowned Broadway performance, this non-stop, 45-minute extravaganza is amazing. "Audience-dazzling! Swivelling hips, steamy embraces and high-octane tempos. A non-stop display of pop variations on classic styles, performed with precision and polish," writes Charles Isherwood, The New York Times. From Harlem's Hot Night at The Savoy, where the Lindy, Foxtrot and Charleston were born, to the Latin Quarter, where the Cha-Cha, Rumba and Salsa steamed up the stage, experience the passion of many popular dance styles. For a spicier, more intimate performance, check out Burn the Floor as they heat up the dance floor in The Manhattan Room. You may even be asked to step up and show off your best moves. And if you want to brush up on your Rumba, dance and exercise classes are offered throughout your cruise by the amazing dancers.
Price Per Person: Complimentary
Howl At The Moon

Two musicians. Two pianos. Too much fun to experience by yourself. Bring your friends and your favourite song requests. This is Howl at the Moon, the world's greatest dueling piano show at Headliners, which is exclusively on Norwegian Cruise Line. Come sing and dance the night away as our talented musicians jam out and perform your favourite songs from the 70s, 80s, 90s and today. Want to hear a Billy Joel classic? What about Lady Gaga? Our versatile musicians are up for anything. So get ready for a howlin' good time.
Price Per Person: Complimentary
Six

Introducing the cultural phenomenon musical sweeping the stages and now gracing the seas aboard Norwegian Breakaway-Six. From Tudor Queens to Pop Princesses, the six wives of Henry VIII take to the mic to tell their tales, remixing five hundred years of historical heartbreak into a 75-minute celebration of 21st century girl power. Written by Toby Marlow and Lucy Moss, Six is the sell-out award-winning musical that has not only taken the theatre world by storm but also the charts. These Queens may have green sleeves, but their lipstick is rebellious red.
Price Per Person: Complimentary
Velvet - Dinner & Show

Ready to "Turn the Beat Around"? Then slip behind the red velvet rope to relive the music and glamour of the sexy disco era. Showcasing a stellar array of circus acrobatics, Velvet will have you off your seat with excitement singing along with fabulous disco divas, and boogying to groovy hits like "Enough is Enough" and "Last Dance."
Price Per Person: $24.99 USD Adult | $24.99 USD Children
Starbucks®

Atrium Bar

Amid the hustle and bustle of the Atrium, treat yourself to a mid-day Bloody Mary or your drink of choice. This is a morning and late-night favorite serving beer, wine, cocktails and more.
Bar 21

The sounds of the slot machines and cheers of the crowd at the neighboring casino won't distract you from noticing this stunning, intimate bar. It could easily become your favourite haunt, especially late at night.
Bliss Ultra Lounge

Cruise into the clubbing scene at Bliss. Dance to a different beat and feel the excitement as you walk through the lit tunnel to the illuminated bar. It's electric. Bliss is a top hot spot every night of the week. Experience it.
Garden Café Bar

Headliners Comedy Club

O'Sheehan's Bar & Grill

Prime Meridian Bar

Between Cagney's Steakhouse and Moderno Churrascaria, take a seat, order your favourite beverage and be a part of the action of 678 Ocean Place.
Maltings Beer & Whiskey Bar

Sit starboard, right alongside the sea where the view is intoxicating. Good times flow indoors, too. With a unique international variety of spirits and an impressive list of imported and domestic beers, you can sip your way around the world without leaving your chair in air-conditioned comfort.
Shaker's Cocktail Bar

Happy hour comes shaken or stirred at this classic martini bar with a twist. Join the martini crowd for some cosmopolitan ambiance or try the latest, modern concoction made to your liking.
Mixx Bar

Mingle with new friends and enjoy live piano at Mixx, a modern classical, pre-dinner gathering place between two of our most popular dining spots.
Skyy® Vodka Ice Bar

Now this is as cool as it gets. Inspired by the original ice hotels in Scandinavia, the Skyy Vodka Ice Bar is a unique arctic-like frozen chamber where the bar, seating and glasses are made entirely from ice. The bar is kept at 17 degrees Fahrenheit and features speciality drinks made from Skyy Vodka, guaranteed to give guests the ultimate chill.
Spice H2O

Inspired by the renowned summer beach parties on the island of Ibiza, Spice H20 is an adult-only escape with contemporary Asian influences. By day, lounge beside hot tubs and a soothing waterfall; by night, it's a whole different beat. Let loose and dance beneath the stars as vibrant images display on the huge video screen.
Syd Norman’s Pour House

From gritty brick walls to live rock 'n' roll, you'll feel like you're in one of LA's legendary rock clubs at Syd Norman's Pour House. Sip on a Witchy Woman whilst chilling on The Waterfront. Quiz the bartender's encyclopedic knowledge of everything from Axl to Mick. Belt the night away to classics you love because after all, it's only rock 'n' roll but you'll like it!
Vibe Beach Club

Guests will jump for joy upon discovering this private retreat where they can connect with the ocean - and disconnect from everything else. Exclusively for those 18 and over, Vibe Beach Club is resplendent with ocean views, an over-sized hot tub, chaise loungers and a relaxing water feature - ideal for relaxation. A full-service bar, water spritzers, chilled towels and skewers of fruit ease you even more into serenity. A limited number of passes will be available for purchase onboard at the Guest Service Desk.
Casino

Blackjack, Craps, Roulette, Texas Hold 'Em and Poker are a few of the favourites. See why Norwegian has been rated the "Best Cruise Line Casino" of any cruise line for ten years running by the readers of Casino Player magazine and "Best Cruise Line Casino" by Porthole magazine.
Library

You'll find a well-stocked selection of things to read with all the elegant surroundings a good library deserves.
The Haven Lounge (Private Access for Guests of The Haven Only)

Aqua Park

Sandbar

The Beauty Shop

The Marketplace

The Tides

The Time Zone

Tradewinds

Treasures

Feel free to follow your spirit, whether that takes you to a superb fitness centre, a sun lounger by the pool or to the serenity of a luxurious spa. Get the adrenaline soaring by conquering the climbing wall or ropes course high above the ocean. Flex your muscles on the sports court or treat yourself to something special in the boutiques. Catch a fun, informal lecture. Take the plunge in the Aqua Park.
Sports Complex

Our Sports Complex provides three stories of action-packed activities including two new additions that will test your skills like never before.
Challenge yourself with our new, largest-at-sea ropes course where you can conquer over 40 elements as you masterfully manoeuvre through this multi-level structure.
Mandara Spa & Salon

If being pampered is your idea of a holiday, the Mandara Spa is the place for you. This full service beauty salon and spa offers a wide range of spa treatments to rejuvenate your body and soul.
Pulse Fitness Centre

Spa Thermal Suite

The Thermal Suite offers a unique experience benefiting the mind and body. Feel the weightlessness and kneading effect of water in the Thalasso Therapy Pool and enjoy a warm waterfall cascading onto your shoulders in the Vitality Pool. Leave the world behind in the dramatic grotto setting of the Salt Room or take a dip in the hot tub. Head to the steam room to soothe joints and alleviate pains. If detox is what you crave, sit down at the sauna to sweat out your cares as your heart and sweat glands work together to purify your body. Then relax and bring your body to temperature with a nap on heated mosaic lounge chairs.
Families play better together on Norwegian. From dodgeball to cupcake decorating, there are lots of activities all over the ships. Plus, with complimentary youth programmes, kids can learn to juggle at Circus School in Splash Academy and teens have the coolest themed parties in Entourage.
Kid's Aqua Park

What could be better than splashing around in an aqua park at the top of the ship? You got it at Norwegian Breakaway Kids' Aqua Park! You'll find colourful, whimsical and larger-than-life figurines surrounding a shallow pool perfectly sized for kids. Slide on in and prepare to get soaked.
Entourage

Entourage is a place where teens can be themselves, hang out, meet new friends and get lost in a world of cool comfort. Ages 13-17 are welcome to this inviting venue, designed like a chic adult lounge, minus the adults.
Splash Academy

It's our biggest kids' area yet! This radical venue was created especially for our young fans, ages 3 to 12 years. Within this two-story facility sprinkled with excitement, kids can do what they do best - be a kid!
Listen and learn in a lecture held by a guest speaker, Norwegian Cruise Line ships have much to offer to enhance your learning and senses.
Burn The Floor

If you want to brush up on your Rumba, dance and exercise classes are offered throughout your cruise by the amazing dancers.
Accessible Cruising
Norwegian believes that the fun and excitement of Freestyle cruising should be able to be enjoyed by everyone. That's why we are committed to providing all of our guests the freedom of choice to cruise your way. In order to assist you with any special requirements you may have, Norwegian has a seasoned group of cruise professionals who are specifically trained to meet your needs through our dedicated toll free number for accessible travel 0333 2412319). Norwegian's team of Access Coordinators at the Access Desk have experience in furthering Norwegian's mission to provide a safe and accessible cruise experience for all guests with special requirements to the extent that is feasible. The Access Desk Coordinators will discuss with you your needs and expectations for your cruising experience. You or your travel agent will be contacted so that we can try to meet your needs prior to your cruise as soon as we receive your Special Accommodation Requirements Information form available from our Access Desk. In order to make your cruise experience as enjoyable as possible and so that we can try to meet your specific needs, call 0333 2412319 (voice), fax (305) 468-2171, send an email to accessdesk@ncl.com or have your travel agent contact us.
Advance notice needed
Whatever your special requirements are, Norwegian Cruise Line will do whatever it reasonably can to accommodate you. But we do need adequate time to prepare for your arrival. Please make every effort to contact our Access Desk well in advance of your cruise – at least 90 days for interpreters and 45 days for all other requirements.
The more information that we have concerning any special requirement you may have, the more prepared we are to meet your needs during your cruise. What works well for others may not meet your requirements. You'll have a much more enjoyable cruise experience if you tell us what you need. We will work with you to try to meet all your reasonable needs for your cruise, but due to the nature of travel on a passenger cruise vessel, if advance notice is not given, Norwegian Cruise Line may not be able to provide you with what you need.
In limited situations (either on board or ashore), we may find it necessary to ask you to make alternative travel arrangements, such as if a disabled guest is unable to satisfy certain specified safety and other criteria, even when provided with appropriate auxiliary aid and services. Guests who are unable to care for their basic needs (e.g. dressing, eating, and attending safety drills) MUST have a capable travelling companion. It is essential that we be notified of any special medical, physical, or other requirement you may have as soon as possible, including whether you intend to bring a scooter with you.
Guests with mobility disabilities
For guests who cannot walk on their own, a wheelchair, scooter or walker may be the primary mobility assistance aid for getting on and off the ship. Norwegian Cruise Line has a limited supply of wheelchairs onboard. In order to accommodate our guests, Norwegian Cruise Line wheelchairs are reserved exclusively for embarkation and disembarkation situations. If you will require regular use of a wheelchair, we strongly recommend that you bring your own wheelchair with you or make rental arrangements with Scootaround. The limited supply of wheelchairs onboard are available for emergency rental arrangements and are on a first come first serve basis.
Wheelchair accessible staterooms are available on all our ships. We recommend you book well in advance as possible as availability is limited. Accessible staterooms offer wider door frames, roll in showers, shower benches, high-rise toilets and handrails in shower and toilet area.
Motorised wheelchairs and scooters are allowed in our accessible staterooms provided that they are powered by gel-cell batteries and the chargers must be adaptable to 110 volts. Should you choose a stateroom that has not been designated as accessible, you will need to bring a collapsible wheelchair, or if you have a motorised wheelchair or scooter, the width must not exceed 26 inches to enter the stateroom door. All scooters and wheelchairs MUST be stored in the stateroom. Due to the safety and escape way requirements established by SOLAS regulations, they cannot be stored in the hallways, stairways, or any other public area. Beach wheelchairs can be rented for use on Norwegian Cruise Line's private island.
For additional details on the prearranged rental programme for wheelchairs, scooters and other medical equipment, please contact our authorised vendor. Please note that the other vendors will not have access to Norwegian ships:
Scootaround
Phone: (toll-free) 888-441-7575 or 204-982-0657
Fax: 204-478-1172
www.scootaround.com
Shore excursions
Some shore excursion facilities may not be fully accessible to guests with mobility challenges. Although we endeavor to make sure that companies based in the United States provide accessible shore excursions, we cannot guarantee that all are able to provide facilities that are accessible to persons with disabilities. Moreover, shore excursions in foreign ports can present challenges to disabled guests. For detailed, up-to-date information on accessibility issues involving shore excursions, we recommend that you contact our Shore Excursion team experts at 0333 2412319
Guests who are deaf or have low hearing
At Norwegian Cruise Line, we will attempt to provide our Deaf or Low Hearing guests with an enjoyable cruise, which means making every attempt to make the technology available to assist Deaf and Low Hearing guests during your Freestyle cruise experience. We strongly encourage Deaf or Low Hearing guests to contact the Access Desk prior to cruising so that your specific needs can be discussed prior to your cruise. Many different options are available prior to the cruise and needs vary from guest to guest.
Amenities and Services include:
- Embarkation day meeting with staff member who will see to your accessibility needs during the cruise
- The Sky, Sun and Pride of America have staterooms that are hard wired for Deaf and Low Hearing guests which includes a visual-tactile alert system to alert you if there is knocking at the door, telephone ringing, alarm ringing or smoke detection
- On those vessels where rooms have not been hardwired, a portable kit is available upon request in your stateroom that includes a visual-tactile alert system to alert you if there is knocking at the door, telephone ringing, alarm ringing or smoke detection
- Individual and/or group emergency drills for all Deaf or Low Hearing guests upon request
- Pagers are available upon request on all Norwegian Cruise Line vessels to alert Deaf or Low Hearing Guests to vessel announcements and a manual for same can be provided in advance
- Assistive listening devices are available on many vessels in the main theatre through the Guest Service Desk
- Closed-captioned televisions are available for your state room
- Closed-captioned movies are available on the 'New Movie Release' channel. A DVD player may be requested if a guest wishes to bring their own DVD movies from home
- Sign language interpreting services may be provided for Deaf guests if that is their primary means of communication. A request for sign language interpreting should be made with the Access Desk at the time of booking through the Special requirements Information Form that can be obtained from the Access desk, but no later than 90 days prior to sailing. Requests are subject to a number of considerations, including but not limited to, the availability of interpreters and cabin space. Sign language interpreting services may be provided on cruises that depart from and/or return to the U.S. Please make every effort to contact our Access Desk well in advance of your cruise - at least 90 days for interpreters. A request for an interpreter with less than 90 days' notice may still be granted but cannot be guaranteed
- TTY Phones are available onboard all ships except Norwegian Spirit that use handy phones and text messaging. The guest can request that the phone in their room be replaced with a TTY phone and this will enable them to communicate with the Guest Services Desk staff by teletype
Guests who are blind or have low vision
At Norwegian Cruise Line, we will attempt to provide our Blind or Low Vision guests with an enjoyable cruise, which means providing personal, customised service to make your cruise fun, safe and happy.
Amenities and Services Available include:
- Embarkation day meeting with staff member who will see to your accessibility needs during the cruise
- A vessel orientation tour is available upon request
- Braille / tactile signage
- Service animals allowed onboard and must be arranged through the Access Desk prior to the cruise
To get more information or request accessibility assistance on your upcoming cruise, fill out the Guest Special Needs Request Form or contact us using the phone number at the bottom of this page.
Service Animals
Norwegian Cruise Line accepts service dogs that are trained to perform a specific task. A service dog may be needed for many different conditions, which would be acceptable under the American with Disabilities Act (ADA) guidelines.
In accordance with the ADA, Norwegian Cruise Line does NOT accept “Emotional Support” dogs as service dogs, they CANNOT sail.
- Guests must provide copies of the dog’s current vaccination records that show all shots are up-to-date (including Rabies), as well as a USDA or International Health certificate
- Guests are responsible for checking with all ports of call for any special requirements they may have. Guests are responsible for bringing all food, medication and life jacket for the dog
- A relief sand box will be provided
All guests travelling with service animals must book at least two weeks in advance to allow enough time to check with each port of call and provide Norwegian Cruise Line with all required documentation.
Dietary Requirements
Guests with special medical diets and/or food allergies should contact the Access Desk to discuss Norwegian Cruise Line's policies and procedures concerning special diets and your specific allergies prior to your cruise. Because the vessels are supplied all over the world, it may be easier to meet your specific food allergy requirements in some countries, but very difficult in others. Special dietary requests should be submitted at least 45 days prior to sailing. Any requests inside 45 days cannot be guaranteed. We can arrange to have no sugar and low sodium meals for guests with those specific medical dietary restrictions upon request. Refrigerators are available in many staterooms for storing insulin.
PLEASE NOTE: Kosher Dining is not handled through the Access Desk.
Medical Needs
Dialysis
Guests requiring continuous ambulatory peritoneal dialysis are welcome to board all vessels. However, Norwegian Cruise Line does not have the ability to assist or administer hemo-dialysis treatments. Those guests using peritoneal dialysis should have all solutions and equipment needed to perform the dialysis delivered to the vessel on the day of sailing at least two hours prior to sailing. Please contact the Access desk prior to the cruise for more information on Norwegian Cruise Line's policies and procedures.
Oxygen
The ship is not equipped to provide guests with these services other than on an emergency basis in the Ship's Medical Centre. For security and safety reasons, we have selected Scootaround as the only outside vendors that we will permit to deliver oxygen supplies to the ship. We believe they will meet your on board respiratory needs.
However, you are also welcome, to bring your own oxygen and/or oxygen equipment from your home. Please contact the Access & Compliance Department prior to sailing if you will require oxygen whilst on your cruise. Please note that liquid oxygen is not permitted on any Norwegian Cruise Line vessel.
For additional details on the prearranged rental programme for oxygen equipment and other medical equipment, please contact our exclusive supplier and authorised vendor. For the safety and security of everyone, oxygen and/or oxygen equipment deliveries will not be accepted from any other company other than Scootaround.
Pregnancy
Age Restrictions
Childcare
Norwegian doesn't offer babysitting but instead offers Group Sitting Services for children ages 3-12 years old every night from 10:30pm - 1:30am (Late Night Fun Zone) and on port days whilst the ship is docked.
On Port Days, a minimal fee is charged only during scheduled meal time per the activity booklet.
Nightly at Late Night Fun Zone, there is an hourly fee of $6.00 USD per hour, per child and $4.00 USD per hour, per child for each additional sibling.
Parents are encouraged to sign up in advance for both services. If no children are signed up or dropped off by 11:30 pm for the nightly service, the youth centre will close for the evening. The fees are charged to your on-board account. Fifteen minute transition time is offered before charges apply from Splash Academy to Late Night. Both services are run by the Youth Staff in the Splash Academy Facility.
Hours of Operations
Port Day: Arrival into Port – Departure from Port
Overnight In Port: Arrival in Port – 8:00 pm
Activities: Size & Weight Requirements
General Aqua Park rules:
- No running, jumping or diving are permitted in the water slide area.
- No beverages, food or glass are permitted.
- Children who are not toilet trained are not allowed on water slides.
- Guests must abide by all rules posted on signs in the water slide area.
Race Track: Height requirements: Minimum 1.40m or 55", Maximum 2.00m or 79". Shoes must cover toes and ankle (no flip flops). Loose clothing is not allowed. No age minimum, guests only must adhere to height requirements. Long hair must be tied back and hide inside helmet. Drug and alcohol consumption before driving are strictly prohibited. Persons with cardiovascular disease, hypertension, spinal injuries or pregnant are not recommended to participate
Laser Tag: Shoes must cover toes (no flip flops). No age, height or weight minimum as long as the person can carry the equipment. Hero Blast equipment will be available as an alternative to Laser guns on request. Drug and alcohol consumption before participating are strictly prohibited. Persons with cardiovascular disease, hypertension, spinal injuries or pregnant are not recommended to participate
Aqua Racer: Height requirements: Minimum 48” Weight requirements: No minimum weight; maximum weight not to exceed 300lbs for both solo and double tube riders
Ocean Loops: Height requirements: Minimum 48” Weight requirements: Minimum weight 130lbs; maximum weight 300lbs
Smoking Policy
Service Charges
The reason there's a fixed service charge is an important one: Our Crew (as are the crew from other lines) are encouraged to work together as a team. Staff members including complimentary restaurant staff, stateroom stewards and behind-the-scenes support staff are compensated by a combination of salary and incentive programmes that your service charge supports. How much is the charge? Onboard Service Charges are additional.
How much are the service charges?
For bookings made on or after April 1, 2020, that prepay their service charges before their sail date:
- $18.50 USD per person per day for The Haven and Suites;
- $18.00 USD per person per day for Club Balcony Suite;
- $15.50 USD per person per day for all other stateroom types
For bookings made prior to April 1st, 2019, that prepay their service charges before their sail date:
- $17.50 USD per person per day for The Haven, Concierge and Suites;
- $14.50 USD per person per day for all other stateroom types
For bookings made on or after April 1, 2019 or for sailings April 1, 2019 and beyond whose service charges have not been prepaid:
- $18 USD per person per day for The Haven, Concierge and Suites
- $15 USD per person per day for all other stateroom types
Guests sailing to Hawaii will be charged an additional 4.275% Pre Paid Service Charge GET Tax
Are service charges across the board for all guests?
All guests 3 years or older.
How do I prepay my service charges?
Contact your travel professional and request that it be added to your cruise reservation. If you have not made final payment this will be included in your final payment amount or if final payment has already been made we will require full payment at the time it is added.
At what point in the booking process can the prepaid charges be added?
They can be added at anytime up to 24 hours prior to sailing.
Why would I prepay my service charges?
The convenience of pre-paying the service charges allows you to plan your budget prior to your cruise giving you additional freedom whilst on board.
If I cancel my cruise are the service charges refundable?
Yes! The service charges are 100% refundable.
If there is a service issue can the service charges be adjusted on board?
Guest satisfaction is the highest priority at Norwegian Cruise Line. We have structured a guest satisfaction programme designed to handle any concerns about service or on-board product quickly and efficiently. However, in the event a service issue should arise during your cruise please let our on-board guest services desk staff know right away, so that we can address these in a timely manner. It is our goal to reach a satisfactory solution to any issue when it happens and make sure our guests can focus on enjoying their cruise. Should your concerns not be met with satisfaction you can adjust the charges.
Wi-Fi
Dress Code
Sail & Sustain
We remain committed to being a responsible corporate citizen by fostering a culture of awareness and respect for our world's resources. Our core company values extend beyond our ships and encourages the preservation of the precious natural resources that are integral to our success. Our ability to offer fantastic guest experiences relies on the clean and healthy marine environment and well-being of the destinations we visit.
Every ship sails with an Environmental Officer (EO) whose job includes the implementation, training, oversight and verification of shipboard environmental compliance, in addition to providing shoreside assistance for developing environmental policies and procedures. The EO is also available on board to answer guests' environmental questions, provide hands-on crew trainings and help ensure crew stay on course with the ISO 14001 programme.
Prior to assuming their shipboard duties, all crew members learn the basic requirements for ensuring environmental compliance through our Environmental Familiarisation Training. Each crew member also receives specialised environmental training that is appropriate to their individual job and responsibilities.
Water Conservation & Management
71% of the planet is covered in water, so we have strict discharge policies and use the latest technologies to treat all wastewater generated on board.
Waste Mitigation
A rigorous and progressive waste management programme ensures that our ships take advantage to recycle and reduce waste to landfills.
Fuel & Energy Efficiency
As leaders in the cruise industry, we believe it is our obligation to do our part to help mitigate actions that may influence changes to our climate on a large scale.