Crystal Serenity



With an industry-leading space to guest ratio across an array of social areas, Crystal Serenity offers the utmost comfort, quality, personalisation and choice.

- Size medium
- Style Ultra Luxury
- Type ocean
- Year of launch 2003
- Year of last refit 2023
- Gross tonnage 68870t
- Length 250.0m
- Width 32.0m
- Speed 22kts
- Decks 9
- Language English (American)
- Currency US Dollar ($)
- No. of passengers 740
- No. of crew 600
- No. of cabins 545
- -wheelchair access 8

Our highly personalised service has long been a Crystal signature, with some of the industry’s leading passenger-to-crew ratios.
Gratuities are complimentary for housekeeping (e.g., butler, room stewardess and assistant stewardess) and for bar and dining staff (including specialty restaurants). If you would like to present gratuities for other service personnel, please do so at your discretion, or if you have any questions regarding gratuities, please contact the Reception Desk on board.
Gratuities are complimentary for housekeeping (e.g., butler, room stewardess and assistant stewardess) and for bar and dining staff (including specialty restaurants). If you would like to present gratuities for other service personnel, please do so at your discretion, or if you have any questions regarding gratuities, please contact the Reception Desk on board.
Our suites and guest rooms artfully pair comfort with the exceptionally elegant design. Elevated details, contemporary craftsmanship, and artisanal finishing embody modern refinement, while the spacious layouts maximize in-room relaxation.
Crystal Penthouse Suite









DETAILS
- Large private veranda with teak furniture
- Spacious living room with TV, custom wool carpets, walnut floors, cabinetry and Swarovski® chandelier
- Dining area with panoramic ocean views
- Separate study
- Custom built-in bar
- Large bedroom with queen-size bed or twins, plus his and hers walk-in closets and TV
- Master bath with jacuzzi, ocean view, crystal sconces and Calacatta marble floors, separate shower and bidet
- Guest bathroom
SERVICES
-
24 hour in-suite dining
- Unlimited room service from Osteria D'Ovidio and Umi Uma
- Unlimited dining in Osteria D'Ovidio and Umi Uma
- Turndown service with handmade truffles
- Shoeshine service
- Assistance with packing and unpacking
- Free unlimited laundry and dry cleaning, 2nd day service
- In-suite cocktail parties
- Private transfer to and from ship up to 50 miles
AMENITIES
- Welcome champagne
- Complimentary wine and spirits from set menu
- Complimentary soft drinks
- Flowers
- Fresh fruits, daily change, on request only
- Pillow menu (selection from a variety of pillow types)
- Afternoon canapés
- Nespresso coffee maker
- Binoculars
- Complimentary unlimited standard WiFi
- In-suite safe
- Interactive tablet for news, updates, and reservations
- Hair dryer
- Hair iron (available upon request)
Junior Crystal Penthouse Suite




Redesigned in 2023, this large suite includes spacious rooms with separate dining and living areas, looking onto a private veranda, and accompanied by attentive butler service. Includes complimentary laundry.
DETAILS
- Large private veranda
- Spacious living room
- Dining area
- Two TV's
- Sophisticated one-touch lighting and surround-sound system
- Separate bedroom area
- Vanity in bedroom
- Queen-size bed or twin beds with sumptuous bedding, and third berth
- Walk-in closet
- Refrigerator
SERVICES
- 24 hour in-suite dining
- Unlimited room service from Osteria D'Ovidio and Umi Uma
- Unlimited dining in Osteria D'Ovidio and Umi Uma
- Turndown service with handmade truffles
- Shoeshine service
- Assistance with packing and unpacking
- Dry cleaning for five pieces plus one bag of free laundry every 10 cruise days, 2nd day service
- Free pressing (5pcs/day), 2nd day service
- In-suite cocktail parties
- Private transfer to and from ship up to 50 miles
AMENITIES
- Welcome champagne
- Complimentary wine and spirits from set menu
- Complimentary soft drinks
- Flowers
- Fresh fruits, daily change, on request only
- Pillow menu (selection from a variety of pillow types)
- Afternoon canapés
- Coffee maker
- Binoculars
- Complimentary unlimited standard WiFi
- In-suite safe
- Interactive tablet for news, updates, and reservations
- Hair dryer
- Hair iron (available upon request)
Sapphire Veranda Suite










DETAILS
- Private veranda
- Spacious living room
- Queen-size bed or twin beds with sumptuous bedding, and third berth
- Walk-in closet
- Two TV's
SERVICES
- 24 hour in-suite dining
- Shoeshine service
- Assistance with packing and unpacking
- Dry cleaning for five pieces plus one bag of free laundry every 10 cruise days, 2nd day service
- Free pressing (5pcs/day), 2nd day service
AMENITIES
- Welcome champagne
- Complimentary wine and spirits from set menu
- Complimentary soft drinks
- Flowers
- Fresh fruits, daily change, on request only
- Pillow menu (selection from a variety of pillow types)
- Afternoon canapés
- Coffee maker
- Binoculars
- Complimentary unlimited standard WiFi
- In-suite safe
- Interactive tablet for news, updates, and reservations
- Hair dryer
- Hair iron (available upon request)
Aquamarine Veranda Suite






DETAILS
- Private veranda
- Sizeable living area
- Queen-size bed or twin beds with sumptuous bedding
- Vanity in dressing area
- Walk-in closet
- TV
- Sophisticated one-touch lighting and surround-sound system
SERVICES
- 24 hour in-suite dining
- Turndown service
- Shoeshine service
- Assistance with packing and unpacking
AMENITIES
- Welcome champagne
- Complimentary wine and spirits from set menu
- Complimentary soft drinks
- Flowers
- Fresh fruits, daily change, on request only
- Pillow menu (selection from a variety of pillow types)
- Afternoon canapés
- Nespresso coffee maker
- Binoculars
- Complimentary unlimited standard WiFi
- In-suite safe
- Interactive tablet for news, updates, and reservations
- Hair dryer
- Hair iron (available upon request)
Double Guest Room with Veranda



DETAILS
- Private veranda
- Spacious living area with sofa
- Queen-size bed or twin beds with sumptuous bedding
- Walk-in shower
- TV
SERVICES
- 24 hour in-suite dining
- Turndown service
- Shoeshine service
- Assistance with packing and unpacking
AMENITIES
- Welcome champagne
- Complimentary wine and spirits from set menu
- Complimentary soft drinks
- Fresh fruits, daily change, on request only
- Pillow menu (selection from a variety of pillow types)
- Complimentary unlimited standard WiFi
- In-suite safe
- Interactive tablet for news, updates, and reservations
- Hair dryer
- Hair iron (available upon request)
Double Guest Room with Ocean View



DETAILS
- Large picture window
- Sizeable living area with sofa
- Queen-size bed or twin beds with sumptuous bedding
- Walk-in shower
- TV
SERVICES
- 24 hour in-suite dining
- Turndown service
- Shoeshine service
- Assistance with packing and unpacking
AMENITIES
- Welcome champagne
- Complimentary wine and spirits from set menu
- Complimentary soft drinks
- Fresh fruits, daily change, on request only
- Pillow menu (selection from a variety of pillow types)
- Complimentary unlimited standard WiFi
- In-suite safe
- Interactive tablet for news, updates, and reservations
- Hair dryer
- Hair iron (available upon request)
Single Guest Room with Ocean View



DETAILS
- Large picture window
- Sizeable living area with sofa
- Queen-size bed or twin beds with sumptuous bedding
- Walk-in shower
- TV
SERVICES
- 24 hour in-suite dining
- Turndown service
- Shoeshine service
- Assistance with packing and unpacking
AMENITIES
- Welcome champagne
- Complimentary wine and spirits from set menu
- Complimentary soft drinks
- Fresh fruits, daily change, on request only
- Pillow menu (selection from a variety of pillow types)
- Complimentary unlimited standard WiFi
- In-suite safe
- Interactive tablet for news, updates, and reservations
- Hair dryer
- Hair iron (available upon request)
Deck 13

- Sauna + Steam Room
- Aurora
- Fitness Center
- Glass Roof Over Beefbar
- Wimbledon Court Paddle Tennis And Pickleball
- Forward Observation Deck
- Elevator
Deck 12

- Marketplace Restaurant
- Washroom
- Beefbar
- Trident Grill
- Scoops Gelato Bar
- Seahorse Pool & Whirlpool
- Fantasia Children's Playroom
- Waves Teen Center
- Tea Room
- The Palm Court
- Sunset Bar
- Elevator
Deck 11

- Crystal Penthouse Suite
- Sapphire Veranda Suite
- Aquamarine Veranda Suite
-
Launderette
- Elevator
Suites & Guest Rooms Beyond The Forward Elevators Are Subject To Alternative Pricing
Deck 10

- Sapphire Veranda Suite
- Double Guest Room with Veranda
- Aquamarine Veranda Suite
-
Launderette
- Elevator
Suites & Guest Rooms Beyond The Forward Elevators Are Subject To Alternative Pricing
Deck 9

- Junior Crystal Penthouse Suite
- Sapphire Veranda Suite
- Double Guest Room with Veranda
- Aquamarine Veranda Suite
- Launderette
- Elevator
Suites & Guest Rooms Beyond The Forward Elevators Are Subject To Alternative Pricing
Deck 8

- Junior Crystal Penthouse Suite
- Double Guest Room with Veranda
- Sapphire Veranda Suite
- Launderette
- Elevator
Suites & Guest Rooms Beyond The Forward Elevators Are Subject To Alternative Pricing
Deck 7

- Aquamarine Ocean View Suite (Accessible Suites)
- Double Guest Room With Veranda
- Single Guest Room, Ocean View
- Century Suite
- Cashier
- Uma Uma & Sushi Bar by Nobu Matsuhisa
- Bridge Lounge
- Vintage Room
- Library
- Osteria D'Ovidio
- Computer University@Sea
- The Studio
- Elevators
Suites & Guest Rooms Beyond The Forward Elevators Are Subject To Alternative Pricing
Deck 6

- Main Stage
- Apropos
- Facets
- Avenue Of The Stars Boutiques
- Atrium
- Avenue Saloon
- Connoisseur Club
- Crystal Images
- Golf Driving Nets
- Pulse Night Club
- Elevators
- Stardust Club
- Stage
- Table Tennis
- Putting Green
- Hollywood Theatre
- Galaxy Lounge
- The Lounge
- Crystal Collection
- The Bistro
Deck 5

-
Medical Center
- Bar
- Concierge Desk
- Crystal Cove
- Elevators
- Future Cruises & Loyalty Manager
- Reception
- Shore Excursion Desk
-
Crystal Plaza
- Waterside Restaurant
Our award-winning cuisine is created and influenced by pioneers in the global food scene, with nine distinct complimentary venues to choose from. Open seating with extensive dining options are tailored around the personal preferences of our guests, allowing them to choose exactly what they want at a time that works for them. Whether that be a late breakfast, six-course wine pairing lunch, or dinner in our exclusive Osteria d’Ovidio or Umi Uma.
All inclusive – however its one complimentary reservation in each specialty restaurant (Umi Uma and Osteria) is included on sailings of 11 days or less, two reservations on sailings between 12 and 22 days, three reservations on sailings 23 days or more, and unlimited reservations for all full World Cruise guests”. However guests can pay to dine outside of their allowance at £50 pp which is great value for these 2 specialist restaurants
Waterside Restaurant







The main dining room, features open seating as well as tables for two and four guests. Open for breakfast, lunch, and dinner. No reservations are required.
Umi Uma by Nobu Matsuhisa






Created by legendary Master Chef Nobuyki (Nobu) Matusuhisa, Umi Uma is an innovative Japanese-Peruvian restaurant inspired by the rich culture of Japanese cuisine and Peruvian ingredients. Reservations required and limited per sailing
All inclusive – however its one complimentary reservation in each specialty restaurant (Umi Uma and Osteria) is included on sailings of 11 days or less, two reservations on sailings between 12 and 22 days, three reservations on sailings 23 days or more, and unlimited reservations for all full World Cruise guests”. However guests can pay to dine outside of their allowance at £50 pp which is great value for these 2 specialist restaurants
Beefbar








The most exciting flavors from the global street-food scene – Beef, Reef and Leaf – are fashioned from the freshest ingredients by creative chefs and served for sharing in stylish surroundings.
Beefbar’s curated menu features prime cuts from renowned regions, including Wagyu from Australia, Black Angus from the United States and and the flavorful Kobe beef from Japan. Each cut is meticulously chosen for its quality and flavor profile, ensuring a unique dining experience for every meat lover. Join us at sea to savor the finest beef, prepared with expert craftsmanship and served the Beefbar way, onboard Crystal’s ships.
Open for lunch & dinner (reservations required in the evening), everydayTrident Grill







Our pool restaurant featuring favorite classics such as Burgers, melts, salads and quick snacks for an indulgent poolside snack.
Osteria D'Ovidio











Fine Italian cuisine, featuring original menus and dishes created by talented Crystal chefs. Reservations required and limited per sailing.
All inclusive – however its one complimentary reservation in each specialty restaurant (Umi Uma and Osteria) is included on sailings of 11 days or less, two reservations on sailings between 12 and 22 days, three reservations on sailings 23 days or more, and unlimited reservations for all full World Cruise guests”. However guests can pay to dine outside of their allowance at £50 pp which is great value for these 2 specialist restaurants
The Bistro













Parisian-inspired café and coffee bar with light snacks such as fresh pastries, bagels and fruit in the morning and a selection of international cheeses, pâtés, prosciutto, smoked salmon and dessert delicacies through late afternoon.
The Vintage Room






The Vintage Room offers guided pairings and dinners highlighting the vast selection of wines in the ship’s onboard cellar. This intimate, innovative concept offers guests an education in fine wine and cuisine, allowing them to gain privileged insights into the art of enology. In addition to daytime tastings and discussions, guests may enjoy a variety of private wine-themed lunches and dinners by special arrangement with the Head Sommelier.
Scoops Ice Cream Bar





A sumptuous ice cream bar featuring fresh toppings and homemade cookies, with frozen yoghurt accompanying classics from Ben & Jerry’s.
Marketplace



Buffet style dining wrapped in floor to ceiling windows and a chic open air dining area. This venue offers breakfast and lunch with a variety of choices from appetizers to desserts. Itinerary driven food selections keep the menu’s fresh, while carving stations and individual a la minute cooking add a dynamic element. Open seating.
24 Hours In-Suite Dining






Dine in the comfort of your own suite, 24 hours a day. Savor the extensive selection of delicious dishes from Waterside’s menu. Guests staying in the Crystal Penthouse can also enjoy in-suite dining from our specialty restaurants, during opening hours.Service includes afternoon snacks and our Connoisseur Caviar Menu, for a epicurean treat (for an additional charge).
Tea Time


Our two elegant vessels host an equally exceptional offering including world-renowned restaurants, restorative spas and endless opportunity for inspiration and enrichment, tied together by unparalleled personal service.
Casino De Monte-Carlo











Le Casino de Monte-Carlo is offering a new and unique experience onboard. Place your bets on table games with the unique savoir-faire of Monaco’s world-famous casino or get excited to a dynamic range of slots to hit the jackpot. An ultimate way to embrace the thrill of the game in an elegant atmosphere adorned in the hues of the historical building.
Crystal Cove

Library



Palm Court



Seahorse Pool



Apropos & Facets Onboard Shopping





Stardust Club and Supper Club


Pulse Night Club


An intimate lounge for a late-night drink, dancing or a place to let loose with karaoke.
Galaxy Lounge


Hollywood Theatre

Connoisseur Club


Computer University@Sea


Crystal Plaza

Crystal Plaza can be found on Deck 5.
Avenue Saloon


Bridge Lounge

The Bridge Lounge can be found on Deck 7.
Reception & Atrium




The Reception can be found on Deck 5.
Observation Deck


More information coming soon.
We believe a balanced time aboard makes for a voyage well spent. Aurōra Spa offers sauna and steam rooms accompanied by a broad range of treatments, while our Technogym® fitness centre comes with a full time instructor available for personalized sessions.
Aurōra Spa









Crystal Life Fitness





Wimbledon Court



Golf Driving Nets & Putting Green


Table Tennis

Challenge a friend to a fun game of ping-pong on one of our tennis tables.
Fantasia & Waves



Specialized fun for junior cruisers.
Follow your dreams and discover as you wish: journeys span from exotic, tropical and remote retreats to culturally rich and deeply spiritual explorations.
Shore Excursions




Visit the Shore Excursions desk to learn about our unique on shore experiences. Each experience is created in partnership with our sister company, A&K Travel.
Bridging shoreside discovery with onboard elegance — the lauded Crystal experience was voted #1 in Condé Nast Traveler’s Readers’ Choice Awards, and the very best for food, service, nightlife and romance in Travel + Leisure’s World’s Best Awards — both Crystal Symphony and Crystal Serenity will offer extended seasons throughout the Mediterranean and Europe. Crystal Symphony will spend the entire year sailing abroad, exploring places from Vietnam, Cambodia, and India to destinations including Qatar, Kuwait, the UAE and Egypt. Crystal Serenity will also navigate the shores of North America, with routes revealing treasures from Canada to the Caribbean.
The Studio

Wheelchair Assistance
Guests with limited mobility should ideally be able to navigate the ship independently. Alternatively, they may opt to travel with a companion who can provide assistance if needed.
Service Animals
Service animals will be permitted on select voyages. Animals that are not trained to do work or perform tasks are not considered to be service animals. Emotional support animals, which provide emotional support, well-being, comfort, or companionship to an individual with disabilities but are not trained to do work or perform tasks, are not considered to be service animals. Pets and other animals who are not service animals are not allowed on board.
For more details, please contact obgs@crystalcruises.com
Smoking Policy
Dress Code
At Crystal, we want guests to feel confident and relaxed throughout their stay, so we have compiled the following guide to the different dress codes on board. If you have any questions, please don’t hesitate to contact us by calling 1.888.617.0110 or +1.786.464.4420.
Day Casual
A less formal look allows guests to feel comfortable during the day; Day Casual attire may be worn everywhere, including our restaurants, until 18:00.
Suggestions for a Day Casual look:
Women
- Sundresses
- Elegant shorts
- Jeans
- T-shirts or blouses
- Linen clothing
- Swimsuits with cover-ups (when not poolside)
Men
- Shorts
- Jeans
- T-shirts or polo shirts
- Linen clothing
- Swim shorts with a T-shirt or polo (when not poolside)
NOTE: Swimwear on its own, wet swimwear, revealing clothing, bathrobes, bare feet, tank tops, baseball caps, and clothes bearing any offensive messaging are not permitted. Covered swimsuits may only be worn at Trident Grill, Tastes, and Marketplace.
Evening Resort
A step up from Day Casual, after 18:00, we ask that guests adopt the more refined Evening Resort dress code.
Suggestions for an Evening Resort look:
Women
- Dress
- Skirts
- Pants
- Blouses or sweaters
- Dark-wash jeans with no rips
- Tailored dress shorts
Men
- Shirts
- Collared polo shirt
- Sweaters or smart designer sweatshirts
- Dark-wash jeans with no rips (only when accompanied with a jacket)
- Chinos
- Sports jacket or blazer (optional)
- Tailored shorts (these may only be worn in the Tastes restaurant)
NOTE: Please avoid flip-flops/sliders, swimwear, and hats.
Formal Evening
On sailings over seven days, there will be at least one optional ship-wide formal night (depending on the length of the segment), which will require more formal cocktail chic attire. These special events will be defined in your personal pre-sailing guide.
Suggestions for a Formal Evening look:
Women
- Cocktail dresses or gowns
- Suits Evening skirts or pants with an elegant top
- Evening shoes
Men
- Suits or tuxedos
- Shirts
- Dress shoes
- Ties (optional)
*Formal evening attire should be adhered to in the specialty restaurants, during a captain or officer dinner, and during a recognition dinner
As always, dress for the climate and conditions of any destination we visit.
What's Included
WHICH RESTAURANTS ARE INCLUDED AND WHICH ARE SUBJECT TO AN UPCHARGE?
Our restaurants are complimentary, except for The Vintage Room. For our specialty restaurants, Umi Uma by Nobu Matsuhisa Restaurant and Sushi Bar and Osteria d'Ovidio, guests will be allotted one complimentary reservation for two people per voyage of up to 11 days (more than one for more extended stays - see below). In addition, guests staying in Crystal Penthouse or Junior Crystal Penthouse Suites can enjoy unlimited free visits.
- Up to 11 days: One complimentary reservation to each restaurant
- 12 to 22 days: Two complimentary reservations to each restaurant
- 23 or more days: Three complimentary reservations to each restaurant
- Reservations above the complimentary allotment will be $50 per person.
WHAT AMENITIES ARE INCLUDED IN SUITES AND GUEST ROOMS?
• Beverages including select fine wines, champagne, premium spirits, and all nonalcoholic beverages such as bottled water, soft drinks, and specialty coffees
• Gratuities for housekeeping, dining, and bar staff
• One complimentary reservation to Osteria d' Ovidio and one complimentary reservation to our second Asian specialty restaurant (not yet announced)
• Butler service in all suites and guest rooms
• Wi-Fi/Internet access in-room and throughout the ship, signal permitting
IS DRY CLEANING INCLUDED WITH ALL ROOM CATEGORIES, OR JUST SUITES. OR WILL IT DEPEND ON THE TRAVEL TIER?
Dry cleaning will be included in select suite categories and detailed on your itinerary.
IS ROOM SERVICE INCLUDED?
An expansive, complimentary in-suite dining menu will be available. Select suite categories will also be able to order from specialty dining venues via their butler.
Medical Needs
CAN I BRING OXYGEN ON BOARD?
If you are dependent on oxygen or require oxygen therapy, you must supply your own oxygen.
CAN I BRING A CPAP MACHINE?
The following devices are permitted on board:
- BIPAP machines, CPAP machines, Concentrators, and Nebulizers.
- You must bring your own equipment on board for personal use. Please hand-carry these items and do not place them in your checked luggage.
Language
Special Dietary Requirements
Alcohol Policy
You may bring your own nonalcoholic or alcoholic drinks aboard. Please note that certain restrictions apply by country or destination.