Ambience

Here she is, our flagship of the fleet, our first lady of the sea: Ambience. Derived from the French word for ‘surrounding’, our ambition at Ambassador is to create the optimum atmosphere onboard; one that brings out the best in each of us. The perfect ambience.

With an average 1,400-guest capacity and careful configuration, she offers both a feeling of spaciousness and freedom, whilst retaining that sense of intimacy and camaraderie we each crave; it’s whatever makes you comfortable.

Specifications
  • Size medium
  • Style Resort
  • Type ocean
  • Year of launch 1991
  • Year of last refit 2017
  • Gross tonnage 70285t
  • Length 245.0m
  • Width 32.2m
  • Speed 17kts
  • Decks 11
  • Language English
  • Currency Pound Sterling (£)
  • No. of passengers 1400
  • No. of cabins 798
Unique Features

Ambassador Cruise Line is passionate about protecting our oceans and destinations, which is why their ships will exceed the latest environmental standards, including no single-use plastic on board and energy-efficient engines. They invite you to join them on their journey to a more sustainable industry with some of the most environmentally ships afloat.

ACL ambience Concept-window-signage.jpg
Gratuities

For your greater convenience, we operate an automatic service charge and gratuity system whereby an amount of £6.00 per person per night (this amount reduces to £5.00 per person per night for cruises of 16 nights or more) is automatically added to your onboard account.

All service charges and gratuities are collated, so a portion goes to each crew member, who helps to make your cruise special. This is not only distributed to your cabin steward and your waiter or bar attendant but also between the hidden stars behind the scenes, such as laundry operatives and kitchen staff, who you might never get to meet in person.

If you notice an issue that makes you think twice about our service charge, be sure to speak with one of our Guest Services Team who will try to resolve the matter before a charge adjustment becomes necessary. Even if you had a negative experience with a particular employee, seriously consider whether it warrants removing your gratuities altogether, keeping in mind that because of one crew member the whole team is affected. Of course, if you want to also reward a crew member personally in addition for excellent service, feel free to do so!

If you purchase one of our Ambassador Drinks Packages, gratuities are also included. However, please note that the gratuity contribution cannot be removed from any of the packages.

Facilities
Itinerary dependent
No
Designated areas only
Not available
Accommodation

Ambience offers a number of different accommodation grades, varying in size and deck locations, but no matter what cabin you choose, each is guaranteed with an impressive array of amenities and personal touches. All accommodation is equipped with a flat-screen TV, personal safe, hairdryer, fridge, tea and coffee facilities.

Cabins are generally graded according to size and/or position comprising 20 twin and single cabin categories to suit a wide range of pockets and tastes. Cabins are more spacious by today’s cruise ship standards averaging 17-18 square meters with cabin types broadly classified as standard, superior, premium or de-luxe. All cabins are air conditioned with en suite facilities including a shower and ample storage space with room under the beds to store most suitcases. Most suites also have a bath tub.

Decks
Dining
Dining with Ambassador is always tailored to you, but exceptional service, authentic flavours and cherry-on-top surroundings are guaranteed each and every meal. So, whether it’s a full English for breakfast, a casual lunch, or a six-course gala dinner, your dining wish is our desire! We cater for all, so if you have any dietary requirements, then just let us know in advance.
Entertainment

Entertainment-wise, she really will spoil you for choice. Let your hair down at the Observatory and bring out your finest ensembles for The Palladium. Whether you like it shaken or stirred, she has numerous bars to whet your whistle, including Raffles Bar, Botanical Lounge, SW19 and The Purple Turtle Pub.

Health and fitness

Work out in the fully equipped gym, or book yourself in for a relaxing massage or beauty treatment in the well – appointed wellness centre. The Jogger’s & Walker’s Track is also there for you to enjoy panoramic views and when the weather is fine, there are two swimming pools and four hot tubs.

Health Requirements

Please check with your health care professional for up-to-date information on health and travel alerts from the countries you are visiting. It is the responsibility of guests to ensure that they comply with all health and vaccination requirements and are adequately protected. Our mandate will ensure the crew is vaccinated, and only vaccinated guests will be welcomed on board. Please note should you be exempt from receiving a COVID-19 vaccination for any reason, please contact our customer services team to discuss. Robust protocols will be in place onboard. The cruise line will also work closely with all destinations to adhere to local health guidelines and requirements.

Kids and Teens
Please be advised that there are no dedicated kids or teens facilities onboard the ship.
Enrichment

Introducing Ambassador’s Enrichment Programme: a host of opportunities to learn, laugh, listen and surprise yourself as we sail alongside the world’s most inspiring sights. Our atmosphere is one where we can each express and embrace what makes us unique, together. So, how will you spend your time?

Maybe it’s learning something new with one of our guest lecturers or it’s asking a question of a celebrity speaker at our ‘In Conversation With’ sessions. Perhaps it’s setting free your inner creative with one of our arts and crafts specialists or it might be that in between wining, dining and dancing, you pay a visit to The Palladium for a priceless evening of comedy. We also have a peaceful library on board for you literary lovers and photography experts to help you capture and master those once-in-a-lifetime precious shots.

Useful to know