MSC Meraviglia

High jinks and water are two elements you’ll find plenty of at the on-board Waterpark, perfect for people of all ages to unwind and have tons of aquatic∘ fun. Among the features are twisting slides, a range of pools and activities to suit every age group. 

Check out our Himalayan Bridge to take an 80-m sky walk across a suspension bridge located at the aft of the vessel at a height of some 60 metres above sea level. A truly unique place to take your daily constitutional, with superb ocean views thrown in for good measure.

You’d normally have to travel to New York to see top-end shows, but thanks to our Broadway-style theatres you can enjoy superlative entertainment∘ with an international line-up of artists without having to leave the ship. Take your pick from a fabulous programme, there’s sure to be a show you love.                                                

The Horizon pool offers yet more open-air deck space for sun worshippers during the daylight hours. At night the area will be transformed into a stunning outdoor spot for dancing and entertainment.

While away a few enjoyable hours of game play at the Arcade on board the ship. Pit your wits and skill against those of your friends in any number of typical arcade options, including video games, pinball and more. Great fun guaranteed.

Live the thrill of flying at high altitudes through our cutting edge Flight Simulator. You’ll experience the amazing feelings and views as if you were at the controls of a real plane!

Strike! That’s what you want to hear every time the bowling ball barrels down the alley. See whether you have the knack and play against your family and friends∘ to crown the bowling champion in your midst.

This 96-metre-long central promenade is filled with boutiques, restaurants and tranquil spots for shopping, eating and relaxing... as well as socialising with friends and family. And in the evening, it comes alive with music, parties and entertainment.

This high-tech, multi-purpose space houses a radio broadcast suite and a TV studio broadcasting live games, quizzes, talent contests and other fun content across the ship. It also serves as an atmospheric comedy club, karaoke bar and live music venue.

Our casinos are elegantly designed, featuring games for all types of players. You’ll be able to try your hand at Roulette or Blackjack, challenge yourself at one of our Poker tables, or choose among a variety of slot machines.

A British-style pub serving food and drinks.

Our pre-dinner bar is the ideal spot to join friends for an aperitif before a meal, or for a refreshing drink at any time of day. From traditional aperitifs, our Signature Cocktails to the contemporary classics, there is something to suit your taste.

Sit back and enjoy the fun with an exclusive Signature Cocktail at the Carousel Lounge, a glamorous and modern, technology-packed venue specifically designed to meet the needs of Carousel Productions at Sea. This custom-built lounge covers 1,000 sq.m. and can accommodate up to 400 guests.

Carousel at Sea

Taste our Signature Cocktail while you enjoy a pre-show followed by this immersive entertainment experience.

Enjoy an all-new entertainment concept blending breathtaking acrobatics, dance and live music to create exclusive original productions specially designed for MSC Meraviglia Class ships. It offers avant-garde artistic and immersive performances combined with the innovative technology in a surprising mix of new expressions and experimentation that will make you feel part of the show.

On board MSC Meraviglia, you'll have the unique opportunity to admire two spectacular productions: ROCK CIRCUS, featuring acrobats, musicians and the greatest rock hits, and HOUSE OF HOUDINI, a celebration of some of the most wondrous illusions of Harry Houdini.

The shows take place twice a night, six nights a week, only at the Carousel Lounge, a glamorous, modern, technology-packed venue. Taste our Signature Cocktail while you enjoy a pre-show followed by this unique entertainment experience.  

(not included in the cruise fare, limited spaces, a signature cocktail package needs to be booked)

With an array of first-rate champagne, bubblies, fresh oysters, caviar and fish, the chic Champagne Bar is a place to indulge in the finer things in life.

Watch the game, or simply relax with a great choice of American or international beer, cocktails, spirits and more at this American-style sports bar.

Luxurious accommodation and exclusive services are only the beginning. The MSC Yacht Club also boasts a range of superb private areas, from the elegant Top Sail Lounge with its panoramic views to the stylish restaurant and the One Pool Deck∘ complete with private swimming pool, whirlpool baths, sun deck and bar.

French master pâtissier Chocolatier Jean-Philippe Maury brings his award-winning touch to this coffee and chocolate bar boutique. As well as choosing from a variety of exquisite Chef created chocolate candies, guests can also create their very own chocolate bar right at the tablet stations. The boutique offers a wide assortment of delectable French macaroons and fresh roasted coffee.

Bar and lounge with panoramic views.

An exclusive haven of refinement

Discover a ship within a ship. A place where you can savour exclusivity and privacy in a world of choice. Where you can indulge in the luxury of a private club, while enjoying access to the myriad recreation and entertainment possibilities that the rest of the ship affords.

Welcome to the MSC Yacht Club∘ a cruise experience like no other.

Large bar and lounge area, with live music during the events and events held throughout the cruise.

Drinks and ice cream by the pool.

The Infinity Bar is on deck 5

The Atmosphere bar is next to the Atmosphere pool and serves drinks, coffees and ice cream.

Visit our on-board 4D Cinema for a chance to enter a world of adventure without having to leave the comfort of your seat. Enjoy a unique cinematic experience, full of surprising features and visual effects.

Photo Shop

Smile! Our professional team of photographers∘ constantly roam the ship, capturing wonderful memories every day. Be sure to stroll through the Photo Gallery daily, so you don’t miss one of their great shots of you and your loved ones enjoying your cruise.

Photo Gallery

Don’t forget to explore the All-Inclusive Digital Photo Package, which includes digital files of all the photos taken by our professional photographers on board. Digital photos are available for download only during your cruise. Keep in mind, once you disembark, downloading your photos won't be possible.

Timeless Studio Photography

A dedicated Studio Photographer will provide you with a unique photo opportunity to capture the special moments of your cruise. During a private consultation you will be presented with the best locations around the ship so you can choose where your photoshoot will take place. Every photo will be taken with top of the line equipment by our highly-skilled, studio photographer using creative lighting techniques. Pictures are printed on premium photo paper. After your session choose from our different packages and take home lasting memories. Timeless Studio photos are only available to purchase onboard during your cruise. They can not be download online or purchase after your cruise ends.

The Library can be found on Deck 7.

There are a variety of shops and boutique onboard. From the MSC Logo shop that sells MSC clothes, souvenirs and toys, Le Parfum selling a range of cosmetics and perfumes including Dior and Marc Jacobs.

MSC Logo Shop

Infuse your cruise with gifts that spark magical memories of your voyage across the waves! Navigate the MSC Logo Shop for everything from gadgets to books and novelty gifts! You’ll also find MSC’s very own DOREMI Mascot right here in the MSC Shop.

Jewellery

A wonderland of all that sparkles; showcasing designs in gold, silver, precious and semi-precious stones and watches.

You’ll love the wide choice of jewellery, perfect as a special gift or to treat yourself, and at prices that will put an extra sparkle in your eye.

Duty Free

Discover everything the Duty Free shop has to offer, all at tax and duty-free prices*.

You can choose between top-flight international tobacco products, technology products, fine wines, chocolate, make up and travel essentials.

Our expert staff can provide you with all the help you need to make the perfect choice.

* We always give you the lowest tax and duty-free prices applicable in accordance with local legislation

Fashion Boutique

Browse the latest collections for men, women and children, plus an array of accessories for all tastes. Enjoy the expert guidance of our staff, here to help you find something for the special people in your life, whatever their age and taste!

Accessories

Top Italian brands such as Armani, Coccinelle, Furla and Fusaro feature alongside international names like Radley London, Calvin Klein, Lacoste, Tommy Hilfiger and Ralph Lauren.

Here you are sure to find serious sartorial inspiration for bags and accessories!

Our amazing on-board MSC Formula Racer delivers an adrenaline-pumping virtual-reality race, with you in the driver’s seat of a racing car. Go head to head against other racers and thrill to the feel of engines gunning. Huge fun for the young and the young at heart, regardless of who wins the race.

Hit the jackpot at our spacious bar in Le Grand Casino. Order a drink from our wide variety of selected cocktails, mocktails, beer, wine and fine spirits to refresh yourself while you take a break from play.

We organise various daytime and evening Theme Parties on board. You may wish to bring bright fun clothes for the Sunshine Party and something white for the White Party.

Think you’ve got what it takes to be a star in our on-board talent competition, The MSC Factor? Then come and showcase what you can do in the most exciting talent show at sea. Whatever your specific talent may be, don’t be shy – come and show the world what it’s been missing.

The world's best-loved food show awaits you on the MSC Cruises fleet! Experience the adrenaline-fuelled creativity of an extraordinary on-board cooking competition for adults and junior guests.

A start-of-the-cruise event celebrating the ship's departure, led by the Entertainment Team and Dancers in a spectacular Costume Parade.

Fun-packed festive celebrations with a Bavarian flair - decorations, costumes, games, music and of course beer. There’s even a Master of Beer competition and a 6-metre-tall inflatable beer mug.

The MSC Aurea Spa is a luxurious Balinese spa offering signature relaxation treatments to revitalise body and soul. Complete with a thermal area, beauty salon and nail boutique, the MSC Aurea Spa will leave you feeling pampered from head to toe.

Beautiful lighting, a giant screen and atmospheric design make the main pool area even more alluring after dark.

Equipped with state-of-the-art Technogym cardio and strength-training equipment, the panoramic gym on board MSC Meraviglia gym offers a wide range of innovative fitness courses and training programmes designed to suit guests of all ages and abilities.

Solarium on the 19th deck, the top of the ship.

An exclusive pool for MSC Yacht Club guests only.

The Horizon pool offers superb sea views and yet more open-air deck space for sun worshipers during the daylight hours. At night, the area will be transformed into a stunning outdoor spot for dancing and all kinds of entertainment under the stars.

The large and spacious amusement park provides a large arena where young guests can play sports and games during the daytime... then socialise, party and dance the evenings away.

Sport Tournaments

• Tennis Tournament - if you've got a killer backhand then why not enter our onboard tennis tournament? It might not be Wimbledon but it'll serve up a great workout and possibly a taste of glory, too
• Soccer Tournament - can you kick it? Yes you can! Sign up for the onboard soccer tournament and show off your skills. Your team needs you, so get involved.
• Volleyball Tournament - unleash your competitive side in our very own onboard volleyball tournament. Quick reactions and impressive reach could lead you and your team to glory!
• Basketball Tournament - ready to shoot some hoops? Then enter our onboard basketball tournament. Get involved and prepare for glory!
• Ping Pong Tournament - pick up a paddle and prepare for battle! The ping pong tournament is on and you're invited. Ready for the challenge? See you there!
• Table Soccer Tournament - if you're a fan of football in the miniaturized form known as foosball why not enter today's tournament? Just remember the golden rule - no spinning!

Bamboo Pool is located on deck 15.

Start your wellness journey in our on board thermal area and achieve a lasting feeling of absolute well-being that will stay with you well beyond your cruise. Our thermal experiences are designed to slowly raise your body temperature while you relax, taking full advantage of the holistic and therapeutic benefits of water and heat.

Our partnership with leading baby care brand Chicco provides a dedicated play area with facilities for babies and toddlers under 3 years old. You can leave your toddlers with our MSC Babycare staff*, or stay with them and enjoy the special Chicco toys and games. They'll love our music and rhythm activities, designed to awaken their curiosity.

The Mini Club welcomes children aged between 3 and 6 years old, bringing them new friends and lots of fun, enriched by the stimulating toys of our partnership with LEGO®. The club offers games, events and activities like Arts & Crafts to free their imagination and make every day special. And the whole family is invited to the Doremi Family Disco!

Teenagers aged from 15 to 17 years old can look forward to having the time of their lives on board. Teen Club activities range from sports and competitions, dance contests and social network games to Wii, Xbox and PS4 tournaments.

For the kind of adrenaline rush kids and teenagers love, we give them the chance to pilot a fast-flying drone with our Drone

Doremi Lab can be found on Deck 18.

Doremi Studio can be found on Deck 18.

Doremiland can be found on Deck 18.

Discover our Entertainment options on board: there's always so much to do that you kids will never get bored! An MSC cruise is an experience for the whole family to enjoy together in the safe, fun environment of our cruise ships.

On an MSC cruise, you'll discover a diverse array of activities designed for both children and adults. Our dedicated Kids Clubs offer a wide range of engaging experiences, including sports tournaments, quizzes, and the exciting Doremi family disco. Additionally, our ships provide numerous entertainment options to ensure everyone has a memorable and enjoyable time onboard, we kindly ask you to check the daily program once onboard do discover all the activities.

From the joys of relaxing in a pool or splashing around in an aqua park, to the thrill of riding a swirling waterslide, family fun in the sun is never far away.

Some ships offer the added excitement of activities such as sliding down a zip-line, driving a full-size MSC Formula Racer, and enjoying a fully immersive VR experience. Not to mention the thrilling multi-sensory experience of an interactive XD cinema and the amazing Video games room.**

You can take the kids to a Broadway-style theatre show

Once during every cruise we hold a special entertainment event called the LEGO® Experience On Board*: an entire day dedicated to fun LEGO activities for the whole family to enjoy

• Baby Clubs - along with activities that the whole family can enjoy together, we offer a Baby Club onboard all our ships with dedicated activities and facilities.
• MSC Baby Care Service - we have thought about mums and dads too! Everyday, you can drop your baby off at the Baby Club, where they will be looked after by qualified and dedicated staff who will let them play (during specific times)
• MSC and Chicco - on our cruise ships you’ll find the most modern, fun and educational toys, chosen for you by the Osservatorio Chicco, Baby Research Center.
• Medical Centre - every ship in the MSC Cruises fleet has a well-equipped modern Medical Centre on board. The Medical Centre is staffed by fully-qualified personnel, and benefits from 24/7 specialist paediatric telemedicine support. Over-the-counter medicines can be purchased on board.
• 24 hours Room Service - all our restaurants and 24-hour Cabin Service are ready and happy to help, ensuring you can feed your baby swiftly on demand, for their and your own comfort.
• Baby Laundry Service - our unique new Baby Laundry service washes baby and toddler clothes separately from everything else, using a specialised machine, program and detergents to clean and sanitise even at temperatures as low as 30°C. We’ll collect your children’s items from your cabin and deliver them to you the following day clean, safe and sterilised: ideal for protecting their skin. You’ll find full details in your cabin, along with a biodegradable paper laundry bag and a service coupon to fill in.

Once during every cruise we hold a special entertainment event called the LEGO® Experience On Board: an entire day dedicated to fun LEGO activities for the whole family to enjoy. Thanks to this special activity your kids can spend hours building and creating whatever they want!

• Experience the cruise adventure before you even step on board! Dive into the captivating web series Cabin 12006, available on MSC Cruises' official YouTube channel. Join Markus, a teenager embarking on his first cruise, as his holiday takes an unexpected turn. MSC Bellissima's "Cabin 12006" is filled with unanswered questions and thrilling surprises, and it's up to Markus and his friend Lucas to unravel the mystery.
• Kelly & Kloe Onboard is an exciting web series that chronicles the adventures of two young girls, Kelly and Kloe, as they spend time on an MSC Cruises ship alongside their father, the Master. Kids will have the opportunity to learn the theme song and dance routine from the web series, participate in a selfie contest while dressed up as characters from the story, and even unleash their creativity by writing their very own episode of the thrilling adventure.

One of the best ways to explore a city is from the seat of a bicycle. Hit the road on your next MSC Cruise on a MSC BIKE ADVENTOURS experience.

See, hear, smell and feel the destination like never before. You’re guaranteed to leave with a deeper connection.

Our carefully curated small group tours offer both active adventures and easy city sightseeing on electric bicycles.

Reserve today and ride into your next adventure with MSC Bike Adventours.

MSC Bike Adventours Clothing

Ride longer and feel stronger with our pro cycling jersey and race ready bib, designed by Essor Design studio and available exclusively onboard. Available in S – XL.

You can have yours with our MSC Bike Adventours.

What are Protectours

We are committed to preserving a beautiful world for future generations to enjoy. By focusing on environmental sustainability, PROTECTOURS contribute to that vital goal. 70% of the tours involve activities with zero environmental impact – like walking, cycling, or kayaking – while others make a direct contribution to the environment, for example, tree planting or beach cleaning. So, you can enjoy original insights into the natural world while preserving its beauty and helping to ensure a greener future!

A world of amazing experiences

PROTECTOURS offer you unforgettable experiences in close contact with nature and communities in a variety of environments around the world. Local guides, with an expertise in wildlife or traditions, will help you save baby sea turtles in the Caribbean, clean the desert in Abu Dhabi, explore Iceland by horseback, or immerse yourself in Corfu’s beautiful countryside and the magical world of bees.

MSC Cruises and the environment

Our love and respect for the marine environment are reflected in our certified eco-ships, with their innovative systems for energy saving, waste treatment and recycling. Naturally, our commitment to the environments extends to our onshore activities too. PROTECTOURS is not only a way to offer our guests a variety of eco-friendly shore excursions, but also a means of encouraging our onshore partners to develop tours that pay ever more attention to environmental sustainability. Just one example is that no single-use plastic or other items are accepted on these tours.

Make every moment ashore an unforgettable experience

Explore marvelous destinations all over the world with MSC Yacht Club by immersing you in luxury, exclusivity, and premium privilege, such as private transportation, smaller excursion groups, all-inclusive benefits.

From paradisiacal beach getaways and upscale adventures to authentic cuisine, enlightening arts and craft workshops, storied architectural visits, elevate your journey with MSC Yacht Club Excursions.

• Get ready to unveil a world of unparalleled luxury and exploration.
• Desirable Locations - Stylish beaches, elegant resorts, private catamaran voyages
• Local Artisanry - Local arts, traditional handcraft, cultural workshops
• Architectural Treasures - Castles, palaces, UNESCO World Heritage Sites
• Authentic Cuisine - New flavours and exciting culinary journeys
• Upscale Adventures - Premium, unspoilt locations and adrenaline fuelled-activities

Make The Magic Last A Little Longer

One of the joys of cruising is the chance to discover enchanting new destinations in comfort and style. At each port of call, our excursions offer you the most memorable experiences in the most fascinating places, accompanied by experienced, professional personnel. To get more for less from your time ashore, why not take advantage of our Excursions Explorer Package? The package comprises three of the best excursions* available on each cruise at one very attractive price. Please note that this is a limited availability offer and is valid only on selected departures**.

*Excursions Explorer Package cannot be modified or refunded. In the event of one or more excursions being cancelled by MSC Cruises, the offer is not applicable to other excursions different from those included in the package.

**The Excursions Explorer Package is available on selected departures for the following destinations: Mediterranean, Northern Europe, MSC Grand Voyages, Abu Dhabi, Dubai and Qatar, Caribbean & Antilles, South America.

Discover each destination with your children at a rhythm that suits families, thanks to our Family Fun excursions. Guided by talented, qualified local guides in constant contact with the ship, they are your passport to new cultures, historic monuments, natural beauty and more.

What’s more, kids get a special price on shore excursions!

• Babies and Infants aged 2 and younger will be carried free of charge
• Children between the ages of 3 to 13 years have a discount up to 30% vs adult price
• Book now and save up to 20% vs onboard prices!

Nature made it beautiful, we made it unique

Discover our new and exclusive Bahamian destination: Ocean Cay MSC Marine Reserve.

Here you can spend a one-of-a-kind experience on an authentic Caribbean Marine Reserve, while connecting with the natural world, feeling the warmth of the Bahamian spirit and immersing in an eco-friendly environment.

Marine Reserve offers guests over 2 miles of white sand beaches to spread out and relax beside crystal blue water, and activities for all ages day and night.

With docking right on the island, you can walk straight off the ship to one of the island’s multiple beaches where chairs, umbrellas and cabanas await. Spend the day snorkeling, paddle boarding, jet skiing and more, or for wellness and relaxation, visit The Spa at Ocean Cay offering beachside massages.

Grab a snack or refresh with an Instagram-worthy beverage at food trucks and beach bars throughout the island. With late night — or overnight — stays on many cruises, you'll get to spend a full day, or two, on our stunning island. Melt into the sunset with a beach picnic, fire pits or a glow paddle boarding experience in our lagoon. Then, watch as the Lighthouse shines with a spectacular light show.

It's no wonder Ocean Cay MSC Marine Reserve has been named Best New Cruise Destination!

Book your cruise to Ocean Cay MSC Marine Reserve or enhance your cruise.

Come and see how we do it! Go “Behind-the-Scenes” and experience what goes into delivering a perfect cruise vacation.

Explore several “off-limit” areas of the ship

Are you ready for the ultimate behind-the-scenes experience on our magnificent cruise ship? This exclusive excursion is limited to small groups of 20 people, so you'll have a truly intimate and immersive experience.

Join us as we take you on a journey through the hidden corners of our ship, where only a select few have gone before. You'll have the chance to see the inner workings of the ship, from the bridge of command, engine room to the gallery and beyond.

A one-of-a-kind discovery tour

Our knowledgeable tour guides and shipboard staff will be on hand to answer any questions you may have and give an overview of the internal operation of the ship.

But that's not all – you'll also have the opportunity to meet the ship's captain and learn about their experiences at sea. This is a once-in-a-lifetime chance to get an inside look at the operations of a cruise ship and to see what goes on behind the scenes. Don't miss out on this amazing opportunity – book your spot now to ensure one of the very few seats available!

BOOK THE TOUR ON BOARD AT THE EXCURSIONS' OFFICE

• The tour availability is limited, so don’t miss out and reserve your spot!
• The tour takes place during various moments of the cruise to guarantee the safest and most suitable conditions to the participants.
• The tour lasts approximately 2 hours to 3 hours and a half.
• Prices starting from 30€, final price is confirmed on board depending on which tour is booked.
• To participate guests must be at least 6 years old and must be accompanied by a paying adult.
• Guests participating must be physically fit as the tour involves multiple flights of stairs as well as extended periods of walking and standing.
• The meeting point and time will be confirmed on the Ship.

Important Note: it is strictly forbidden to take along mobile phones and cameras and participants must wear only closed shoes.

The MSC Excursions Desk can be found on Deck 6.

The Business Centre can be found on Deck 5.

Explore each destination at your own pace

Our Easy & Accessible Tours make exploring comfortable for everyone!

These tours allow slow walkers, wheelchair, scooter users and any guests that like to leisurely explore, to visit the best each destination has to offer on easy tours created just for them. Through specifically selected itineraries and specially designed tours, guests will be able to enjoy step free routes at their own pace, experiencing the wonders of our destinations in total comfort. Special needs vehicles will be available to accommodate small groups, and tours itineraries will always include access to special needs restrooms.

Please note that vehicles and their wheelchair & scooter requirements (width, height, weight) vary from tour to tour so make sure to carefully check the specific requirements within each tour description.

All MSC cruise ships have a well-equipped Medical Centre, supervised by a ship’s doctor and other medical personnel. The Medical Centre is open at the times advertised in the ship’s Daily Programme. Emergency services are available round the clock by calling the Medical Emergency number. Excluding emergencies, medical services carry a fee and prices are available on board. Guests who incur medical expenses during their cruise can ask their insurance company for reimbursement once ashore.

Dialysis

Guests undergoing peritoneal dialysis treatment can travel as normal, bringing with them all medicines and equipment that may be required during the cruise. The relevant medical treatment is available through the on-board medical facilities.

Equipment and machinery for haemodialysis treatment will only be carried on board by specialized independent companies on certain routes. For further information on this service, please contact your travel agent.

MSC Cruises and its staff have always been attentive to the needs of their guests, and constantly strive to offer the best possible service, meeting international accessibility standards.

For information on the assistance provided on board and at our port terminals, please consult the sections below.

Pregnancy

The medical facilities and equipment on board may not be technically adequate to deal with a birth or pregnancy complications. Therefore, for safety reasons, we cannot admit women on board who will have reached or exceeded their twenty-fourth week of pregnancy by the end of the cruise. Regardless of the stage of pregnancy, a doctor should be consulted before setting off on a cruise to evaluate whether the guest is fit to travel.

Cabin Facilities

Accessible cabins, fitted out especially for guests with disabilities and/or reduced mobility, are available on every ship in the fleet. Guests requiring an accessible cabin can request it at the time of booking.

The accessible cabins are larger and offer more space for movement than regular cabins, and come with extra facilities and equipment to meet special needs.

Reduced Mobility

All decks, public areas and tenders are designed to be as accessible as possible for guests with reduced mobility. There might be ports or tender services you may not access with a mobility device as we cannot lift it. In addition, there are varying numbers of specially fitted-out cabins available on each ship in the fleet. For safety reasons, guests requiring assistance may be requested to travel with a carer, depending on the specific route.

Wheelchairs are available on board our ships, for the use of guests during embarkation and disembarkation only, or in case of emergency. Guests that require constant use of a wheelchair or any other form of support must bring their own equipment with them. It is the responsibility of the guest to check with the relevant producers/suppliers that this equipment is safe to take on board and use on a cruise ship, and to organise both its delivery to the departure terminal in good time for embarkation, and its collection at the end of the cruise.

For detailed information on the ports of call and excursions suitable for passengers who experience mobility problems, read the relevant pages in this section, and once on board check the accuracy of the information provided.

Hearing Impairments

For safety reasons, guests with hearing disabilities must travel with a carer. Passengers with partial hearing disabilities can travel alone, only if they request the installation of a TDD System kit in their cabin. This kit, available in limited numbers on all ships, includes light and vibrating devices, a text phone and an analogue alarm clock.

Furthermore, wireless amplifiers and indicator lights are available in the theatre and other rooms. Indicator lights are also available in the lifts.

Children with Special Needs

Children with special needs have normal access to all on-board services and facilities. Although the entertainment staff do not offer a childcare service, they are trained to provide a wide range of entertainment aimed specifically at children.

All children, including those with special needs, are assigned to a certain entertainment area depending on their age. If necessary, children or young people with special needs can be placed with a lower age group (with the agreement of their parents), or they can take part in specific activities, together with their parents if required.

Excursions

The majority of excursions are fully accessible, however we would recommend that all our guests to read-through the programme of available tours at the Excursion Office on board.

Guests with food intolerances and/or allergies are asked to inform MSC Cruises of their requirements through the Special Needs Form, and, once on board, to confirm their needs at the Reception – Guest Service and/or with the Maître d’Hôtel. If informed in advance, on-board staff will be happy to assist guests in choosing dishes that do not contain foods or ingredients that could cause an allergic reaction.

MSC Cruises has obtained a certification from Bureau Veritas to provide gluten-free menus worldwide (food code: < 20 ppm*) in the main restaurants of MSC Seaside, MSC Seaview, MSC Meraviglia, MSC Preziosa, MSC Divina, MSC Splendida, MSC Fantasia, MSC Magnifica, MSC Poesia, MSC Orchestra and MSC Musica. All gluten-free recipes are prepared by skilled personnel in dedicated kitchens on board, using products stored in special areas in accordance with the "Cruises Project" of the Associazione Italiana Celiachia (Italian Coeliac Association) with which MSC works closely for the above ships, cruising in the Mediterranean and in Northern Europe. On MSC Armonia, MSC Sinfonia, MSC Opera and MSC Lirica guests can find only pre-packaged gluten-free snacks such as, biscuits, croissants, sponge cakes and muffins.

Once MSC Grandiosa and MSC Bellissima are launched, we will complete the certification process with Bureau Veritas that will allow us to offer gluten-free menus on these ships as well. The process is expected to be completed within 1 month after the launch of the ships, so please check availability of gluten-free menus at time of booking.

For any other requirements not expressly mentioned in this section, please get in touch with your travel agent.

*MSC gluten free menus are suitable for gluten intolerance, but not in case of gluten allergy.

Casual wear is advised∘ is advised for life onboard and shore excursions. For informal evenings, summery dresses for women and a lightweight jacket for men are recommended. For Gala evenings∘ and Parties, slightly more formal dress is advised. For any formal evenings, cocktail dresses for ladies∘ and a lightweight suit or dinner jacket for the gentlemen onboard.

MSC Cruises∘ advise bringing a jumper or shawl in your luggage to be prepared for changes in temperature in-between the air conditioned interior of the ship and the deck areas.

For visits to religious sites, appropriate∘ clothing is recommended. This means covering knees, shoulders, and no low-cut tops.

In line with global standards, smoking areas∘ on board are fewer than non-smoking areas and are indicated by signage and ashtrays. 

Smoking (including e-cigarettes) is not permitted in cabins, on cabin balconies and anywhere∘ not expressly indicated by signage and ashtrays.

The Company reserves the right to levy a fee should passengers be found smoking in non-designated areas of the vessel. Repeatedly smoking∘ in non-smoking areas can ultimately lead to disembarkation.

We remind you that throwing cigarette butts or anything else overboard at sea is strictly prohibited as it may seriously put in danger safety at sea.

Wi-Fi is available on board all of our ships.

Satellite Internet Access is available in all public areas of the ship and in most cabins, including all MSC Yacht Club suites. All you need is one of our Satellite Internet Access packages and a mobile internet device (smartphone, tablet, laptop, etc.).

You can also access the internet without the need for a mobile device, by using the computers in the Internet Café on board.

When at sea, it is not possible to access the internet using a high-speed broadband connection as you would on land. Instead, internet connectivity on board is provided by links between the ship and communications satellites in orbit far above the Earth.

The company uses six main languages for its communications: English, Italian, German, French, Spanish and Brazilian Portuguese. The order in which these languages appear is determined exclusively by the number of guests in each language group as a proportion of our total guests. The cabin information booklet and other printed material used on board are available in different versions for each of the six languages listed above. The order of the languages used in our menus changes depending on the area of the world in which each ship is located.

Suitably trained and certified guide dogs are allowed on board all ships, assuming that they are in a good state of health and possess all necessary documents for entering the foreign countries visited during the cruise.

The guest will be informed in advance about the accommodation made for the animal, the facilities available (if required) and the embarking and disembarking procedure.

The guest is personally responsible (with the aid of the carer if applicable) for the custody, feeding and general care of the animal during the whole stay on board.

For us sustainability means protecting the environment, supporting the people who work with us and choose to travel with us, as well as the communities and places that we visit and do business with.

Our sustainability programme is organised around four key pillars: Planet, People, Place and Procurement. This translates into a drive to continuously improve our fleet’s environmental performance; caring for all employees and promoting diversity and inclusion; working to ensure that our impact on the coastal communities that we reach remains positive; and responsibly sourcing the products and services that we purchase.

Sustainability it also means putting the safety of our crew and guests at the center of everything. In 2020, due to the extraordinary circumstances caused by the Covid-19 pandemic we had to halt all our operations and repatriate thousands of guests and crew home in a matter of days. Furthermore we had to secure our business, adapt our operations and prepare for a safe return of guests thanks to an industry-leading Health & Safety protocol.

Everyone loves the feel of freshly-laundered clothes and the convenience of a same-day laundry service.

Extend the relaxation after a wonderful long holiday by returning home with your shirts and trousers washed, dried and ready to put away

Take advantage of our laundry packages any time, even the last day of your cruise. That's why we offer several Laundry Service Packages to choose from.

For a modest single charge, you and every traveller in your cabin can use the service whenever you like for up to 20 items per cabin per cruise.

Simply leave your items for collection before 9am on any day except the last day of your cruise, and they’ll be returned freshly laundered by 5pm on the very same day.

Now isn’t that a clean sight better? Take advantage of our pre-boarding rates now!