MSC Orchestra

State of the art theatre, and the main show lounge onboard, with seating for 1,240 people, it is home to MSC Orchestra’s shows ranging from singers and jugglers to shadow puppeteers and acrobatic gymnastics. It is split over two levels of seating on Deck 6 & 7.

With a live DJ and open from 11.00pm until late, the ship's disco located on deck 14 and served by its own bar. It has seating for 172 guests.

The ship's 630 square meter casino, situated on deck 7 accommodating 222 guests. It is served by its own bar and features games from roulette and blackjack to poker and slot machines. The Casino is open to over 18’s only.

The 142 seat Piano Bar on deck 5 is the ship's reception bar, featuring live piano music and accompanying orchestra. 

The Lounge and Wine Tasting Bar with tapas and live music and can be found on deck 7 of the ship with seating for 135 guests.

Each day special wine tastings are accompanied by different bites of food, such as fried polenta with cream cheese, bruschetta and other specialties as guests are guided through the wine selection by experienced sommeliers.

The Coffee Bar is an additional charge bar, situated on deck 6 seating 220 guests and with complimentary snacks ranging from pastries to cookies and potato chips served with all drinks purchased.

Coffee packages are available and drinks on offer range from chilled liquor based coffees such as Espresso Martini, American Style Coffee, Cappuccino and Hot Chocolate.

Entertainment on offer here ranges from live music to trivia quizzes, art and craft demonstrations and cookery demonstration

The Ships cocktail bars are the ideal location for guests to enjoy a pre-dinner cocktail with live musical entertainment.

They are located on deck 6 with seating for up to 45 guests in each bar.

The ship's smoking room and whiskey bar is situated on deck 7 and seats 32 guests.

The Cigar Lounge offers elegant surroundings with leather settees and armchairs for guests to relax on and enjoy a cigar accompanied by a drink selected from the range of fine spirits on offer.

The ship's small library and reading room are located on deck 7, with seats for 15 guests. It has a small selection of books in a variety of languages for guests to borrow. It also contains a number of board games for guests' use.

The Art Arcade can be found on deck 7 of the ship. Guests can view a range of artwork from fine prints, lithographs, water colours and oils which can be purchased during the ship's champagne art auctions.

Internet Cafe is located on deck 7.

The ship's card room is located on deck 7 and seats 28 guests.

There are a variety of shops and boutique onboard. From the MSC Logo shop that sells MSC clothes, souvenirs and toys, Le Parfum selling a range of cosmetics and perfumes including Dior and Marc Jacobs.

La Boutique, on deck 6 sells men's, women's and children's fashion with brands including Polo, Ralph Lauren, Lacoste and Armani, with sunglasses, watches and fashion jewellery.

The Duty Free Shop sells a range of tobaccos, liquors and snacks and is located on deck 6.

The Savannah Bar is the ship's second show lounge served by its own bar and dance floor.

It is situated on deck 6 with seating for 477 guests.

Entertainment and activities range from bingo, seminars, Italian lessons and salsa dance classes to audience participation game shows, karaoke and international dance music.

The Shaker Lounge is located on deck 7 of the Orchestra and has its own bar and dance floor along with seating for 330 guests.

It is a large cabaret style lounge with live shows and bands for guests' entertainment.

Discover everything the Duty Free shop has to offer, all at tax and duty-free prices*.

You can choose between top-flight international tobacco products, technology products, fine wines, chocolate, make up and travel essentials.

Our expert staff can provide you with all the help you need to make the perfect choice.

You’ll need to combine hand-to-eye coordination with a deft, light touch to get around our entertaining open-air Minigolf course on board the ship. Get together with your friends and family to see who has what it takes to be crowned the Minigolf King or Queen.

A 474 square metre multi-purpose sports court is located on deck 16 for games such as basketball, tennis, football and volleyball with complimentary equipment hire from the pool area on deck 13.

Shuffleboard is available on decks 14 and 15 of the ship with equipment available from the poolside bar on deck 13.

Teenagers aged from 15 to 17 years old can look forward to having the time of their lives on board. Teen Club activities range from sports and competitions, dance contests and social network games to Wii, Xbox and PS4 tournaments.

For the kind of adrenaline rush kids and teenagers love, we give them the chance to pilot a fast-flying drone with our Drone

One of the best ways to explore a city is from the seat of a bicycle. Hit the road on your next MSC Cruise on a MSC BIKE ADVENTOURS experience.

See, hear, smell and feel the destination like never before. You’re guaranteed to leave with a deeper connection.

What are Protectours

We are committed to preserving a beautiful world for future generations to enjoy. By focusing on environmental sustainability, PROTECTOURS contribute to that vital goal. 70% of the tours involve activities with zero environmental impact – like walking, cycling, or kayaking – while others make a direct contribution to the environment, for example, tree planting or beach cleaning. So, you can enjoy original insights into the natural world while preserving its beauty and helping to ensure a greener future!

A world of amazing experiences

PROTECTOURS offer you unforgettable experiences in close contact with nature and communities in a variety of environments around the world. Local guides, with an expertise in wildlife or traditions, will help you save baby sea turtles in the Caribbean, clean the desert in Abu Dhabi, explore Iceland by horseback, or immerse yourself in Corfu’s beautiful countryside and the magical world of bees.

MSC Cruises and the environment

Our love and respect for the marine environment are reflected in our certified eco-ships, with their innovative systems for energy saving, waste treatment and recycling. Naturally, our commitment to the environments extends to our onshore activities too. PROTECTOURS is not only a way to offer our guests a variety of eco-friendly shore excursions, but also a means of encouraging our onshore partners to develop tours that pay ever more attention to environmental sustainability. Just one example is that no single-use plastic or other items are accepted on these tours.

MSC Family Explorer Club

Explore the destination together on a fun filled family adventure, inspired by history and designed to cover all the highlights.

Family friendly programming

Tours typically start later in the morning, are shorter in duration and are accompanied by expert guides and story tellers

Tours that the whole family can enjoy

Each experience is developed to keep both children entertained while also providing an enriching and educational experience for adults

Family-Friendly Prices 50% off

Children tickets are always half-price

Peace of Mind

When you choose an MSC Family Explorer Club you can relax in the knowledge that all our tours are operated by carefully selected partners who can easily make contact with your ship throughout the day.

Explore each destination at your own pace

Our Easy & Accessible Tours make exploring comfortable for everyone!

These tours allow slow walkers, wheelchair, scooter users and any guests that like to leisurely explore, to visit the best each destination has to offer on easy tours created just for them. Through specifically selected itineraries and specially designed tours, guests will be able to enjoy step free routes at their own pace, experiencing the wonders of our destinations in total comfort. Special needs vehicles will be available to accommodate small groups, and tours itineraries will always include access to special needs restrooms.

Please note that vehicles and their wheelchair & scooter requirements (width, height, weight) vary from tour to tour so make sure to carefully check the specific requirements within each tour description.

Cabin Facilities

Accessible cabins, fitted out especially for guests with disabilities and/or reduced mobility, are available on every ship in the fleet. Guests requiring an accessible cabin can request it at the time of booking.

The accessible cabins are larger and offer more space for movement than regular cabins, and come with extra facilities and equipment to meet special needs.

Reduced Mobility

All decks, public areas and tenders are designed to be as accessible as possible for guests with reduced mobility. There might be ports or tender services you may not access with a mobility device as we cannot lift it. In addition, there are varying numbers of specially fitted-out cabins available on each ship in the fleet. For safety reasons, guests requiring assistance may be requested to travel with a carer, depending on the specific route.

Wheelchairs are available on board our ships, for the use of guests during embarkation and disembarkation only, or in case of emergency. Guests that require constant use of a wheelchair or any other form of support must bring their own equipment with them. It is the responsibility of the guest to check with the relevant producers/suppliers that this equipment is safe to take on board and use on a cruise ship, and to organise both its delivery to the departure terminal in good time for embarkation, and its collection at the end of the cruise.

For detailed information on the ports of call and excursions suitable for passengers who experience mobility problems, read the relevant pages in this section, and once on board check the accuracy of the information provided.

Hearing Impairments

For safety reasons, guests with hearing disabilities must travel with a carer. Passengers with partial hearing disabilities can travel alone, only if they request the installation of a TDD System kit in their cabin. This kit, available in limited numbers on all ships, includes light and vibrating devices, a text phone and an analogue alarm clock.

Furthermore, wireless amplifiers and indicator lights are available in the theatre and other rooms. Indicator lights are also available in the lifts.

Children with Special Needs

Children with special needs have normal access to all on-board services and facilities. Although the entertainment staff do not offer a childcare service, they are trained to provide a wide range of entertainment aimed specifically at children.

All children, including those with special needs, are assigned to a certain entertainment area depending on their age. If necessary, children or young people with special needs can be placed with a lower age group (with the agreement of their parents), or they can take part in specific activities, together with their parents if required.

Guests with food intolerances and/or allergies are asked to inform MSC Cruises of their requirements through the Special Needs Form, and, once on board, to confirm their needs at the Reception – Guest Service and/or with the Maître d’Hôtel. If informed in advance, on-board staff will be happy to assist guests in choosing dishes that do not contain foods or ingredients that could cause an allergic reaction.

MSC Cruises has obtained a certification from Bureau Veritas to provide gluten-free menus worldwide (food code: < 20 ppm*) in the main restaurants of MSC Seaside, MSC Seaview, MSC Meraviglia, MSC Preziosa, MSC Divina, MSC Splendida, MSC Fantasia, MSC Magnifica, MSC Poesia, MSC Orchestra and MSC Musica. All gluten-free recipes are prepared by skilled personnel in dedicated kitchens on board, using products stored in special areas in accordance with the "Cruises Project" of the Associazione Italiana Celiachia (Italian Coeliac Association) with which MSC works closely for the above ships, cruising in the Mediterranean and in Northern Europe. On MSC Armonia, MSC Sinfonia, MSC Opera and MSC Lirica guests can find only pre-packaged gluten-free snacks such as, biscuits, croissants, sponge cakes and muffins.

Once MSC Grandiosa and MSC Bellissima are launched, we will complete the certification process with Bureau Veritas that will allow us to offer gluten-free menus on these ships as well. The process is expected to be completed within 1 month after the launch of the ships, so please check availability of gluten-free menus at time of booking.

For any other requirements not expressly mentioned in this section, please get in touch with your travel agent.

*MSC gluten free menus are suitable for gluten intolerance, but not in case of gluten allergy.

The medical facilities and equipment on board may not be technically adequate to deal with a birth or pregnancy complications. Therefore, for safety reasons, we cannot admit women on board who will have reached or exceeded their twenty-fourth week of pregnancy by the end of the cruise. Regardless of the stage of pregnancy, a doctor should be consulted before setting off on a cruise to evaluate whether the guest is fit to travel.

Casual wear is advised is advised for life onboard and shore excursions. For informal evenings, summery dresses for women and a lightweight jacket for men are recommended. For Gala evenings and Parties, slightly more formal dress is advised. For any formal evenings, cocktail dresses for ladies, and a lightweight suit or dinner jacket for the gentlemen onboard.

MSC Cruises advise bringing a jumper or shawl in your luggage to be prepared for changes in temperature in-between the air conditioned interior of the ship and the deck areas.

For visits to religious sites, appropriate clothing is recommended. This means covering knees, shoulders, and no low-cut tops.

All MSC cruise ships have a well-equipped Medical Centre, supervised by a ship’s doctor and other medical personnel. The Medical Centre is open at the times advertised in the ship’s Daily Programme. Emergency services are available round the clock by calling the Medical Emergency number. Excluding emergencies, medical services carry a fee and prices are available on board. Guests who incur medical expenses during their cruise can ask their insurance company for reimbursement once ashore.

Dialysis

Guests undergoing peritoneal dialysis treatment can travel as normal, bringing with them all medicines and equipment that may be required during the cruise. The relevant medical treatment is available through the on-board medical facilities.

Equipment and machinery for haemodialysis treatment will only be carried on board by specialized independent companies on certain routes. For further information on this service, please contact your travel agent.

In line with global standards, smoking areas on board are fewer than non-smoking areas and are indicated by signage and ashtrays.

Smoking (including e-cigarettes) is not permitted in cabins, on cabin balconies and anywhere not expressly indicated by signage and ashtrays.

The Company reserves the right to levy a fee should passengers be found smoking in non-designated areas of the vessel. Repeatedly smoking in non-smoking areas can ultimately lead to disembarkation.

We remind you that throwing cigarette butts or anything else overboard at sea is strictly prohibited as it may seriously put in danger safety at sea.

Suitably trained and certified guide dogs are allowed on board all ships, assuming that they are in a good state of health and possess all necessary documents for entering the foreign countries visited during the cruise.

The guest will be informed in advance about the accommodation made for the animal, the facilities available (if required) and the embarking and disembarking procedure.

The guest is personally responsible (with the aid of the carer if applicable) for the custody, feeding and general care of the animal during the whole stay on board.

For us sustainability means protecting the environment, supporting the people who work with us and choose to travel with us, as well as the communities and places that we visit and do business with.

Our sustainability programme is organised around four key pillars: Planet, People, Place and Procurement. This translates into a drive to continuously improve our fleet’s environmental performance; caring for all employees and promoting diversity and inclusion; working to ensure that our impact on the coastal communities that we reach remains positive; and responsibly sourcing the products and services that we purchase.

Sustainability it also means putting the safety of our crew and guests at the center of everything. In 2020, due to the extraordinary circumstances caused by the Covid-19 pandemic we had to halt all our operations and repatriate thousands of guests and crew home in a matter of days. Furthermore we had to secure our business, adapt our operations and prepare for a safe return of guests thanks to an industry-leading Health & Safety protocol.

Everyone loves the feel of freshly-laundered clothes and the convenience of a same-day laundry service.

Extend the relaxation after a wonderful long holiday by returning home with your shirts and trousers washed, dried and ready to put away

Take advantage of our laundry packages any time, even the last day of your cruise. That's why we offer several Laundry Service Packages to choose from.

For a modest single charge, you and every traveller in your cabin can use the service whenever you like for up to 20 items per cabin per cruise.

Simply leave your items for collection before 9am on any day except the last day of your cruise, and they’ll be returned freshly laundered by 5pm on the very same day.

Now isn’t that a clean sight better? Take advantage of our pre-boarding rates now!